Social Media and Community Manager

CENTEGIX® is the industry leader in wearable safety technology for healthcare, education, government, and commercial workplaces with over 800,000 badges in use. The cloud-based CENTEGIX Safety Platform® initiates the fastest response time for emergencies, from the everyday to the extreme. Leaders in over 18,000 locations nationwide trust CENTEGIX's innovative safety solutions to empower and protect people (every day).

Purpose CENTEGIX is seeking a strategic, creative, and highly driven Social Media & Community Manager to join our Marketing team. This role is responsible for building and scaling a social presence that captures attention, drives engagement, and positions CENTEGIX as a trusted voice in safety, emergency response, and community protection. This is not simply a scheduling and publishing role.

We are looking for someone who understands how to create meaningful engagement, build digital communities, develop advocacy programs, and produce content that stands apart from traditional B2B marketing. You will work closely with the CMO and Marketing team to bring our mission to life through compelling storytelling, social-first content, community programming, and customer advocacy initiatives. Position

Responsibilities

Social Media Strategy & Execution Own strategy and daily execution across LinkedIn, Facebook, Instagram, X, and YouTube Maintain a consistent and high-quality cadence of engaging social content across all channels Develop content that captures attention, disrupts patterns, and differentiates CENTEGIX within the market Create and manage multiple content formats including: Short-form video Carousels Static graphics Stories Thought leadership posts Event coverage Live social content Build and manage monthly content calendars aligned to campaigns, events, industry trends, vertical initiatives, and news cycles Monitor engagement, brand sentiment, comments, and direct messages while representing the CENTEGIX voice with authenticity and responsiveness Cover tradeshows, conferences, customer visits, and company events through live and real-time social content Track and report on performance metrics including engagement, follower growth, reach, share-of-voice, and overall content effectiveness Community Building & Advocacy Build and manage a structured CENTEGIX champion community consisting of school leaders, public safety professionals, healthcare leaders, and customer advocates Develop and scale customer advocacy programs with clear participation opportunities and engagement strategies Build and support employee advocacy initiatives that activate field sales, customer success, and executive leadership across social platforms Identify and nurture brand advocates, influencers, and customer champions Create community-focused programming including customer spotlights, peer conversations, polls, testimonials, and engagement campaigns Partner closely with the Events team to extend conference and event engagement into long-term digital community participation Content & Campaign Collaboration Partner with the Content team to repurpose long-form assets into social-first formats Collaborate with video and creative teams on short-form social video concepts, scripting, and distribution Support demand generation and campaign initiatives through organic social amplification ATS provider: Paylocity.