Product Manager

CENTEGIX® is the industry leader in wearable safety technology for healthcare, education, government, and commercial workplaces with over 800,000 badges in use. The cloud-based CENTEGIX Safety Platform® initiates the fastest response time for emergencies, from the everyday to the extreme. Leaders in over 18,000 locations nationwide trust CENTEGIX's innovative safety solutions to empower and protect people (every day).

Purpose We are seeking a Product Manager to lead product discovery, prioritization, and delivery for solutions focused on emergency response, communications, and situational awareness. This role will help shape product direction across both daily incidents and emergency scenarios, including behavioral and medical events as well as campus-wide emergencies.

You will partner closely with Engineering and Product Design to deliver intuitive, reliable software that enables faster coordination, improved visibility, and more effective response outcomes. The ideal candidate brings strong product management experience along with exposure to public safety technology, emergency response systems, RTCC operations, 911 workflows, incident command, or other mission-critical environments. Position

Responsibilities

Own the product roadmap and help shape product direction for emergency response and incident management solutions. Lead product discovery with customers, internal users, and stakeholders, synthesizing qualitative feedback and quantitative data to identify high-impact opportunities. Balance customer needs, operational realities, regulatory considerations, scalability, and technical feasibility. Drive product decisions using customer insights, operational data, and market analysis.

Translate user needs and business goals into clear product

Requirements

, user stories, and success criteria. Build a deep understanding of dispatch, RTCC, school safety, and operational response environments. Partner closely with Engineering and Product Design to deliver mission-critical capabilities and user-centered experiences. Drive prioritization decisions based on customer impact, technical feasibility, and strategic alignment. Communicate product direction, tradeoffs, and progress clearly to stakeholders across Engineering, Sales, Customer Success, and Operations.

Define and track product success metrics, using insights to guide iteration and continuous improvement. Lead cross-functional coordination for product releases and launches, ensuring successful rollout and adoption across customer and internal teams. ATS provider: Paylocity.