Software Engineer

Here at Ooma we empower people to connect in smarter ways. We do this by creating powerful communication experiences through our cloud-based platform to bring people together at work and at home. Our solutions help small business owners stay connected with their customers and manage their businesses from anywhere. For larger companies we provide customized unified communications solutions to meet their unique needs. At home, we help our customers connect with their loved ones by providing the #1 rated VoIP phone service available. We also provide them with peace of mind through our innovative smart home security solution. At Ooma, all our products and services are priced competitively, because we believe advanced technology should be accessible to all.

About the role

Ooma is hiring a Software Engineer reporting to the Director of Engineering , on the Telecommunications Platform Team . In this role you will develop a geographically distributed and redundant calling platform supporting the future of communications at Ooma.

What you’ll do

Design, build, and maintain a geographically distributed calling platform capable of supporting millions of minutes and thousands of simultaneous sessions — infrastructure that powers real communication at massive scale

Work on cutting-edge AI features integrated directly into a carrier-grade platform, solving hard problems around latency, reliability, and throughput that most engineers never get to touch

Collaborate closely with a passionate team of engineers to ship features that directly impact how Ooma's customers communicate — from small businesses to enterprise clients

Dive deep into niche and emerging technologies, contributing to architectural decisions that shape the future of the platform

Debug complex, distributed systems issues and drive solutions end-to-end, from root cause to production

Experience We’re Looking For:

Recent college graduate with a degree in Computer Science or equivalent — we're excited to help you grow from the ground up

Strong programming fundamentals with a hunger to level up fast in a real-world, high-stakes environment

Solid understanding of IP networking concepts — and a curiosity to go deeper

A genuine excitement for learning bleeding-edge and niche technologies that most engineers never encounter

A self-starter mentality — you take ownership, push through blockers, and don't wait to be told what to do next

A collaborative spirit — you enjoy sharing what you learn, lifting up teammates, and building a culture where knowledge flows freely

An interest in AI at scale — whether that's optimizing internal tooling or building customer-facing features that handle millions of interactions

Note: This role is full remote, but the expectation is to work near Eastern standard time for the training period of 6-12 months.

What We Offer:

Working at Ooma means being a team player, while allowing your individual voice to come through. And, you'll receive competitive compensation, benefits and generous company perks .

Comprehensive Medical/Dental/Vision insurance for you and eligible dependents

HMO, PPO’s or a PPO with a HDHP (including HSA, which Ooma helps fund)

Employer Paid Income Protection Benefits (Basic Life and AD&D, Short- and Long-term disability)

FSA Healthcare & Dependent Care

Commuter Benefits

Voluntary Accident, Critical Illness, Hospital Indemnity and Legal

401(k), including employer match, and Roth

Employee Stock Purchase Plan (ESPP)

Paid Time off, Sick Time, as well as corporate holidays observed

Employee Assistance Program

Life Balance benefits with Travel Assistance Services and Identity Theft

Additional Benefits include a Discount Program, Credit Union, Medicare Assistance, etc #OP-1

Ooma is an equal-opportunity employer committed to recruiting, employing, retaining, promoting, and otherwise treating all employees on the basis of merit, qualifications, and competence. We do not discriminate on the basis of any trait or characteristic protected by applicable federal, state, or local laws.

The base salary range for candidates within the state of New York is listed below. Actual base pay will depend on a variety of factors such as education, skills, experience, specific location, etc. The base pay range is subject to change and may be modified in the future. Regular employees may also be eligible for bonus(es), sales incentive(s) (target included in OTE) and/or stock in the form of Restricted Stock Units (RSUs). New York Pay Range $94,000 — $120,000 USD

Department: Engineering.

ATS provider: Greenhouse.

Salary: Pay Range $94,000 — $120,000 USD.