Business Deposits & Treasury Management Manager

Role : This position will support the development and maintenance of commercial deposit products and their policies, procedures, and systems involving deposit products. The manager will lead the credit union’s Business Deposits Department, overseeing the delivery of treasury products and services to business members, and ensuring exceptional member experience.

This role manages a team of cash management professionals, drives product adoption, partners with commercial lenders to support revenue growth, and ensures compliance with banking regulations and internal policies. The position requires strong leadership, analytical skills, and an in-depth knowledge of treasury management solutions. Job Type: Full-time, on-site at our administrative office in St. Paul, MN Major Duties and

Responsibilities

Leadership & Team Management Lead, mentor, and develop the Business Deposit team, including sales officers, onboarding specialists, and support staff. Establish clear performance goals and provide ongoing coaching and feedback. Oversee hiring, training, and professional development for departmental staff. Member Relationship Management Serve as a strategic advisor to business members regarding treasury management services offered.

Resolve escalated member issues related to treasury products, ACH, wires, remote deposit, fraud protection tools, and online banking. Partner with Commercial Lending and Retail teams to deliver seamless relationship support. Sales & Business Development Provides training and develops communication to staff for deposit products. Supports product promotions and product awareness campaigns to increase penetration of credit union products and services in the marketplace.

Work with commercial lenders to identify new treasury opportunities and craft tailored solutions for members. Lead sales presentations, product demos, and formal proposals for existing and prospective members. Product & Process Oversight Manage the credit union’s suite of deposit and treasury products, evaluating performance and recommending enhancements.

Reviews and maintains commercial deposit products performance in conjunction with management directives Monitors, reports and communicates new product adoption and production goals to include member usage and engagement to determine success of each product, identifies trends and implements behaviors and/or processes necessary to ensure achievement.

Supports vendor relationships including ongoing communication, recommending improvements based upon product testing, member feedback, analytical conclusions and understanding of the business. Coordinate and proactively communicate with Marketing, Payment Operations, Deposit Services, Member Experience Center and Branches to review member problems that hinder member satisfaction and continued use. Oversee implementation and onboarding of new members, ensuring accurate, timely setup of services.

Maintain strong knowledge of industry trends, competitor offerings, and new technologies. Risk Management & Compliance Ensure department operations comply with bank policies, NACHA rules, FDIC guidelines, and regulatory

Requirements

Implement controls to mitigate fraud risk and protect Credit union and the members. Work with internal audit and compliance departments during reviews and exams. Operational Excellence Develop and maintain standard operating procedures for all treasury tasks. Track key performance indicators (KPIs) and prepare periodic management reports. Lead system upgrades, vendor interactions, and process improvement initiatives.

Other Duties Comply with applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control Exhibit Blaze’s Core Value’s: Better Lives, Thoughtfully Compassionate, Minnesota’s Best, and Give Back Regular and predictable attendance Perform other duties as assigned to support effective department operation Department: Commercial Services. ATS provider: Paylocity. Salary: USD.