Compensation

$25k-$65k

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Skills and signals

GoPlatformSupportremote

Job description

Travel Support Specialist – Virtual at Destinationknot

Job Title: Travel Support Specialist – Client Services

Location: Remote

About the role

We’re hiring a Travel Support Specialist to assist with client communications, itinerary updates, and travel issue resolution. If you enjoy problem-solving and providing white-glove service, this is the perfect role for you.

Responsibilities

Respond to client inquiries about existing or upcoming trips. Resolve travel issues (delays, cancellations, schedule changes) in real time. Communicate with airlines, hotels, and tour providers to make changes. Confirm itinerary details, send reminders, and provide travel tips. Document interactions and maintain client records in our CRM system.

Requirements

Previous experience in a travel agency or customer support role. Strong attention to detail and excellent communication skills. Ability to work flexible hours, including evenings or weekends if needed. Tech-savvy and comfortable using booking platforms and CRMs.

Why Work With Us?

Remote work and flexible schedule. Growth path into full-time travel advisor or team lead roles. Travel discounts and ongoing professional development.

Department: SH.

ATS provider: Lever.

Salary: USD 25000-65000 per-year-salary.