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ComputeGoSupportremote

Job description

Remote Customer Service Representative at Paper Alternative Solutions Inc

Pay:

$14.50 per hour for non-bilingual Candidates

$15.00 per hour Bilingual Candidates

Job description:

Bilingual candidates and recent college grads are strongly encouraged to apply.

¿Eres fluido en español y inglés? Buscamos representantes bilingües de servicio al cliente.

*Bilingual Candidates must be able to read/speak Spanish fluently, including numbers and the alphabet.

Home Workplace Requirements:

Must have hard-lined internet access (the ability to connect the equipment provided directly to your modem, not via WiF i) that includes speeds of 100 MB download and 10 MB upload speed minimum. We supply the computer equipment. Training Class start date is August 5th! Apply Today!

Work Schedules:

Training Schedule-Monday- Friday 9:30am - 5:30pm EST, during 3-week training program (Starting time of training subject to change) Regular Schedule After Training- -Monday- Friday 8:00am - 7:00pm EST any 8-hour shift will be assigned between 8 am to 7 pm Monday to Friday EST (Weekends are off ) Occasional overtime may be required, including working optional Saturday for training purposes.

Job Summary: As a Call Center Representative placed by Paper Alternative Solutions Inc. , you will serve as a key point of contact for customers seeking assistance by phone. In this role, you will manage incoming calls, respond to questions, resolve issues, and provide clear, courteous support to ensure a positive customer experience. The position requires strong communication skills, professionalism, and the ability to work efficiently in a high-volume, service-focused environment.

Company Description: Paper Alternative Solutions Inc. is a woman-owned business process outsourcing and staffing company headquartered in Endicott, New York. Since 2011, we have partnered with government agencies, prime contractors, and private organizations to provide highly qualified professionals and operational support for large-scale programs and contracts. In addition to staffing services, we deliver document management, imaging, workflow automation, and business process solutions that help organizations operate more efficiently and securely.

ATS provider: Paylocity.

Salary: USD.

This is a remote position for South Carolina residents only!