Southwest Airlines remote jobs and company guide

Southwest Airlines is committed to democratizing air travel through friendly, reliable, and low-cost services. Since our inaugural flight in 1971 from Dallas (Love Field), we have grown to become one of the largest low-cost carriers in the world, serving over 117 airports across 11 countries. Our mission is to connect people to what's important in their lives, embodying our core belief that all travelers deserve the opportunity to fly.

At Southwest, we prioritize our Customers' needs, which is reflected in our policies that promote customer satisfaction. We proudly offer 'no change fees,' allowing customers free flexibility when making travel arrangements. Additionally, we maintain a 'Bags Fly Free' policy for the first two checked bags, eliminating unnecessary costs that can often burden travelers. The unique culture at Southwest is defined by our Heart, as we strive to create an enjoyable and memorable travel experience through unmatched hospitality.