Senior Site Reliability engineer

Filevine is a Legal AI company delivering Legal Operating Intelligence for the future of legal work. Grounded in a singular system of truth, Filevine brings together data, documents, workflows, and teams into one unified platform—where modern legal work happens with clarity and consistency.

Powered by LOIS, the Legal Operating Intelligence System, Filevine connects context across every matter to transform legal operations from reactive to proactive. LOIS reads, understands, and reasons across your data to surface insight, automate complexity, and give professionals the clarity and confidence to see more, know more, and do more. Fueled by a team of exceptional collaborators and innovators, Filevine’s rapid growth has earned AI awards and recognition from Deloitte and Inc. as one of the most innovative and fastest-growing technology companies in the country.

Cool Company Benefits

Privacy Policy Notice

Filevine will handle your personal information according to what’s outlined in our Privacy Policy.

Communication about this opportunity, or any open role at Filevine, will only come from representatives with email addresses using "filevine.com". Other addresses reaching out are not affiliated with Filevine and should not be responded to.

• A dynamic, rapidly growing company, focused on helping organizations thrive
• Medical, Dental, & Vision Insurance (for full-time employees)
• Competitive & Fair Pay
• Maternity & paternity leave (for full-time employees)
• Short & long-term disability
• Opportunity to learn from a dedicated leadership team
• Top-of-the-line company swag

Responsibilities

and SLOs that give teams meaningful visibility into production health and customer impact.

efficiency, reduce toil, and support reliable deployments at scale. Take responsibility for the

quality and reliability of tools and services you support.

deploying, testing, and operating Filevine products, proactively identifying and resolving

reliability, performance, scalability, and security risks before they impact customers.

and follow-up. Turn incident learning into durable corrective actions, stronger runbooks and

operating practices, and improvements that reduce recurring incidents and operational

burden.

Lead significant technical initiatives from problem definition and design through

implementation and adoption. Coordinate work across engineers and teams, communicate

tradeoffs and risks, and help ensure the work delivers the intended results.

problem-solving, and meaningful delegation. Help engineers develop stronger technical

judgment and become increasingly capable of handling complex production work

independently.

to operate reliably at scale through capacity planning, operational readiness, and

continuous improvements to resilience and recovery.

reliability and capacity risks, and implement improvements that make systems more

reliable, efficient, and easier to operate.

• Design and improve the monitoring, logging, distributed tracing, dashboards, alerting, SLIs,
• Build and maintain automation, internal tools, and CI/CD systems that increase engineering
• Drive the implementation and continuous improvement of reliable systems for building,
• Own complex production incidents through detection, triage, communication, resolution,
• Mentor other Site Reliability Engineers through design reviews, incident follow-ups, paired
• Participate in the shared on-call rotation and help ensure production systems are prepared
• Apply AI and machine learning to analyze operational signals, identify patterns, forecast

Qualifications

engineering, DevOps, or related technical roles, including at least 5 years in a Site Reliability

Engineering or reliability-focused role.

workloads and cloud infrastructure in AWS or a comparable platform, with proficiency in

Infrastructure as Code, monitoring, logging, alerting, distributed tracing, SLIs, and SLOs.

experience building and maintaining production tooling, automation, CI/CD pipelines, and

deployment systems that reduce toil, improve reliability, and simplify ongoing operations.

long-term reliability improvements for complex production systems, including the

elimination of recurring incidents and operational work.

judgment, communicate clearly with technical and business stakeholders, and lead complex

initiatives from planning through delivery.

engineering workflows to identify patterns, forecast reliability or capacity risks, and

implement measurable improvements with appropriate safeguards.

Department: Engineering.

ATS provider: Lever.

Salary: USD 175000-195000 per-year-salary.

• 8+ years of hands-on experience in software engineering, cloud infrastructure, platform
• Strong knowledge of distributed systems and hands-on experience operating Kubernetes
• Strong proficiency with Python, Go, Bash, or a similar language, with demonstrated
• Demonstrated ability to lead troubleshooting, incident response, root cause analysis, and
• Proven ability to mentor Site Reliability Engineers, help others build stronger technical
• Demonstrated experience applying AI and machine learning to operational data and