CM.com remote jobs and company guide

CM.com exists to solve one of the most critical challenges in modern business: the fragmented customer experience. Every day, millions of customer interactions are lost in silos - between marketing, service, and sales teams, across disconnected channels and incompatible systems. This fragmentation costs businesses revenue, erodes customer trust, and creates frustration for everyone involved. CM.com's AI-powered engagement platform was built to eliminate these silos permanently, creating one unified platform where every conversation, data point, and payment flows seamlessly through the entire customer journey.

Founded in 1999 in Breda, Netherlands, CM.com has grown from a simple SMS marketing service for nightclubs into a global leader in conversational commerce, now listed on Euronext Amsterdam. The company's platform combines business messaging across WhatsApp, SMS, RCS, and other channels with AI agents that automate interactions, customer data platforms that unify profiles, and payment solutions that complete transactions - all in one place. Major brands like Van Gogh Museum, Heineken Experience, DHL, and BMW Group trust CM.com to power millions of customer interactions daily, proving that when businesses truly understand and serve their customers across every touchpoint, everyone grows faster together.