First Help Financial remote jobs and company guide

First Help Financial (FHF) is an innovative and fast-growing auto finance company headquartered near Boston, Massachusetts. Founded in 2006, the company has dedicated over a decade to serving customers with limited access to traditional financial services. First Help Financial's core mission is to provide fairly priced auto loans to consumers who are often overlooked or mispriced by conventional financial institutions. The company strives to empower these individuals by offering flexible financing options and native-language support, including English, Spanish, and Portuguese, to help them make informed financial decisions, particularly when purchasing their first car.

First Help Financial has demonstrated significant growth, consistently expanding its portfolio by over 30-40% annually in recent years. The company operates in numerous states across the U.S. with offices in Needham, MA, and Phoenix, AZ, and has plans to expand its services to all 50 states. FHF prides itself on its customer-centric approach, providing support throughout the entire loan life cycle, from application to payoff. This includes a personalized final review to ensure customers are well-informed about their loan terms and a comprehensive welcome package. The company emphasizes its values of Compliance, Customer, and Colleagues, holding itself to high standards of professionalism while fostering a supportive work environment. Recognized as a 'Great Place to Work' for multiple consecutive years, First Help Financial values culture, diversity, collaboration, and work-life harmony, investing in its employees' careers and well-being. The company is privately held, with the Treacy family as the majority owner.