Incident IQ remote jobs and company guide

We are Incident IQ, a company founded in 2016 with a clear mission: to revolutionize how K-12 school districts manage their operational support activities. Our journey began with an eighteen-month pilot period, working closely with partner districts, before we officially introduced the Incident IQ platform at the ISTE Exhibition in 2017. Since then, we've experienced rapid adoption by leading K-12 districts all across the United States. We're proud that today, millions of students and teachers in districts spanning all 50 states rely on our platform to manage and deliver mission-critical services. Our headquarters are in Atlanta, Georgia, and our dedicated team is passionate about building the best possible support tools specifically for the K-12 environment.

At Incident IQ, we're transforming K-12 workflows by digitizing service delivery to empower students, teachers, and support teams. From comprehensive help desk ticketing and IT asset management to facilities maintenance work orders, HR service delivery, and even instructional materials management, our platform is designed to streamline these crucial processes. We understand the unique challenges faced by educational institutions, and our solutions are purpose-built to meet those needs. We've always maintained a relentless commitment to customer success and continuous product innovation. We believe in fostering an inclusive and transparent environment where our team members are respected, valued, and consistently exhibit openness, integrity, enthusiasm, and effort. We're not just building software; we're helping schools operate more efficiently so they can focus on what matters most: serving teachers and students, and ultimately, driving better educational outcomes.