Mental Health Innovations remote jobs and company guide

Mental Health Innovations is a UK-based charity that harnesses digital innovation, data-driven analysis, and clinical expertise to transform the mental health of the nation. Founded in 2017 with support from the Royal Foundation of The Prince and Princess of Wales, the organisation operates the UK's free, confidential, 24/7 text messaging mental health support service called Shout. The service, accessible by texting SHOUT to 85258, provides immediate crisis support to anyone in need across the United Kingdom.

The organisation has supported over three million conversations about mental health and reached nearly one million texters with vital in-the-moment support. Their approach combines advanced technology including natural language processing and machine learning with human-led qualitative analysis to generate unique insights into mental health trends across the UK. In 2024, Mental Health Innovations merged with youth mental health charity The Mix, significantly strengthening their early intervention offering for young people and creating an expanded ecosystem of free, digital mental health support services.