Mercafacil remote jobs and company guide

Mercafacil is Brazil's leading customer management technology company for supermarkets, pioneering the concept of CBM (Consumer Behavior Management) - the evolution of traditional CRM. Founded over a decade ago, the company has transformed how supermarket retailers understand and engage with their customers by leveraging data, artificial intelligence, and automation to drive real business results.

The platform offers a comprehensive 360° experience including CRM with loyalty programs, e-commerce solutions, and trade marketing with industry partners. Mercafacil enables retailers to identify up to 95% of their customers, increase customer retention by up to 30%, and achieve ticket averages up to 150% higher for loyal customers. Currently, more than 7,000 stores across 26 Brazilian states trust Mercafacil, with over 100 integrated ERP systems and more than 20 million mapped consumers. The company is headquartered in Curitiba, Paraná, Brazil, and continues to innovate in retail technology solutions.