Plivo remote jobs and company guide

We are Plivo, a cloud communications platform that empowers businesses to connect, engage, and interact with their customers with confidence. Our mission is to simplify business communications. We offer a simple, quick, and scalable way to modernize customer communications. Businesses of all sizes — from growing startups to public companies — rely on us to deliver better customer experiences. Our enterprise-grade communications platform includes a premium carrier network with connectivity in over 190 countries, an API platform for messaging and voice calls, and solutions for sales and support teams. The Plivo team brings deep experience in communications and modern software to address the needs of today's businesses: quality, scale, innovation, and agility.

Founded in 2011, and part of Y Combinator's S12 cohort, we've grown to serve thousands of businesses globally, including major names like IBM, Workday, Nutanix, Gojek, Zomato, and Splunk. We've been profitable for over seven years, a significant milestone that reflects our market potential and success. Our offerings encompass programmable messaging and voice calls, OTP verification, loyalty marketing, contact center solutions (like our Contacto platform), and sales engagement tools. We're constantly innovating, recently introducing AI Agents to help businesses automate customer conversations across various channels like WhatsApp, Voice, Chat, and SMS. Our platform is built for reliability and security, compliant with GDPR, SOC 2, HIPAA/HITECH, PCI DSS, ISO 27001:2022, and CSA STAR. With a dedicated team of over 300 employees across the US, India, and Europe, we are committed to providing exceptional support and helping our clients achieve their communication goals.