Lead Associate Operations - Procurement

WNS, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Healthcare, Insurance, Shipping and Logistics, and Travel and Hospitality. We bring together deep domain excellence - WNS’ core differentiator - with AI-powered platforms and analytics to help businesses innovate, scale, adapt and build resilience in a world defined by disruption.Our purpose is clear: to enable lasting business value by designing intelligent, human-led solutions that deliver sustainable outcomes and a differentiated impact. With three global headquarters across four continents, operations in 13 countries, 65 delivery centers and more than 66,000 employees, WNS combines scale, expertise and execution to create meaningful, measurable impact.

This role will support the Strategic Sourcing team in a tactical role. This role will perform PMO activities and responsibilities. Additional responsibilities will be to identify and support additional PMO activities.

More details about this position

• Sourcing project coordination: Coordinate and track strategic sourcing initiatives (RFx events, negotiations, renewals) end to end, maintaining project plans, timelines, milestones, and action items across the sourcing pipeline.
• PMO governance & reporting: Own the PMO operating cadence — prepare materials and track outcomes for recurring forums (weekly pipeline reviews, monthly sourcing forums, finance/sourcing deal reviews), maintain governance standards, and ensure projects follow consistent intake-to-execution workflows.
• Cross-functional stakeholder management: Serve as a central point of coordination across Sourcing, Procurement Operations, Finance, Legal, and internal business owners, keeping stakeholders aligned on status, risks, blockers, and next steps.
• Spend & savings tracking: Maintain accurate spend and savings-to-budget records across initiatives, reconcile committed vs. realized savings, and support quarterly and annual reporting of procurement value delivered.
• Process improvement: Identify and implement improvements to sourcing and PMO processes, standardize templates and playbooks (deal summaries, intake forms), and reduce cycle time and manual effort.
• Tooling & systems: Administer and optimize procurement/sourcing systems and intake-to-pay workflows (e-sourcing, contract, and intake/orchestration tools), ensuring data integrity and driving adoption across the team.
• Supplier & contract lifecycle support: Support supplier onboarding, contract renewals, and the broader contract lifecycle by tracking key dates, obligations, and approvals in partnership with Sourcing and Legal.
• Dashboards & metrics: Build and maintain dashboards and KPI reporting (pipeline coverage, savings, cycle time, on-time execution) that give Procurement leadership visibility into performance and trends.

Key Skills & Competencies

• Analytical rigor: Structures ambiguous problems, works fluidly with data, and turns numbers into actionable insight.
• Project management: Highly organized; runs multiple workstreams simultaneously with clear ownership and on-schedule delivery.
• Communication: Concise, credible communicator who tailors messaging to sourcing partners, business owners, and leadership.
• Stakeholder management: Builds trust and drives alignment across teams without direct authority.
• Attention to detail: Committed to data accuracy, process consistency, and reliable reporting.
• Bias for improvement: Continuously streamlines processes, standardizes tooling, and scales the PMO function.
• 1-2 years experience in Strategic Sourcing and/or PMO areas.