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Cruise Reservation Specialist

Destination Knot

LocationUnited States
SeniorityOpen seniority
CompanyDestination Knot
Verification agingAug 7
Compensation

$25k-$75k

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Requirements and working style

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WFH.team analysis

What this posting tells you

Role lane

Backend, Healthcare admin, Marketing, Operations, Sales, Security, Software, Customer support

Where you can work

United States

Working hours

Timezone overlap is not stated.

Arrangement

full_time

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  • Required timezone overlap is not stated
  • Seniority is not stated
Market context

Backend hiring on WFH.team

4,646active related roles
1,323new in the latest period
194jobs per 100 candidates
$197kmedian of comparable listed ranges

This role's listed pay is below the median among 200 comparable roles shown here. Category counts come from WFH.team's latest published remote job market snapshot.

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Skills and signals
Customer ServiceGoPlatformRustremote
Job description

Cruise Reservation Specialist at Destination Knot

Title: Cruise Reservation Specialist

Job Type: Full-time / Part-time / Remote

Location: Remote (Work from Home)

About us

We specialize in creating unforgettable cruise experiences by offering expert travel planning services. As a trusted name in the travel industry, we are committed to providing exceptional customer service and seamless booking experiences. We partner with top cruise lines to ensure our clients receive the best deals, amenities, and tailored itineraries.

Job Summary

We are looking for a detail-oriented and customer-focused Cruise Reservation Specialist to join our team. In this role, you will assist clients with selecting, booking, and managing their cruise vacations. You will leverage your knowledge of the cruise industry to recommend the best options based on clients’ preferences, budgets, and needs. This is a remote role that requires excellent communication, sales, and organizational skills.

How to Apply

If you are passionate about travel and enjoy creating unforgettable cruise experiences, we would love to hear from you! Apply today!

Key Responsibilities

Assist clients with cruise inquiries, reservations, and modifications via phone, email, and online platforms. Provide expert guidance on cruise destinations, itineraries, ship amenities, and travel requirements. Process bookings and payments while ensuring accuracy and compliance with company policies. Maintain strong relationships with clients by offering personalized service and follow-ups. Stay updated on cruise line promotions, policies, and travel regulations. Collaborate with cruise partners to secure the best deals and exclusive perks for clients. Address client concerns and troubleshoot any booking-related issues professionally. Upsell and cross-sell additional travel services, such as excursions, travel insurance, and pre/post-cruise accommodations.

Qualifications

Previous experience in travel sales, reservations, or customer service (preferred but not required). Strong knowledge of cruise lines, destinations, and travel industry trends. Excellent verbal and written communication skills. Ability to multitask and manage multiple bookings efficiently. Sales-oriented mindset with a passion for helping clients plan memorable vacations. Proficiency with online booking systems, CRM software, and Microsoft Office Suite. Self-motivated and able to work independently in a remote environment. Certification in travel or cruise industry (e.g., CLIA certification) is a plus.

Benefits

Flexible work schedule with remote opportunities. Exclusive travel discounts and industry perks. Ongoing training and professional development. Career growth opportunities within the company.

Department: SH.

ATS provider: Lever.

Salary: USD 25000-75000 per-year-salary.

Company context

Working remotely at Destination Knot

Destination Knot is hiring for 16 active remote roles, with remote-friendly openings, application links, and job details refreshed from the public remote job inventory.

Remote policy

Remote hiring signal is inferred from active confirmed-remote job listings.

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Remote Cruise Reservation Specialist at Destination Knot | WFH.team