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0+ years stated
Bachelor's Degree
Must be authorized to work in the United States
flexible
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What this posting tells you
This is a fully remote Field Service Engineer I position based in the United States with a preference for candidates in North Carolina. The role requires a Bachelor's degree and no prior experience is mandatory, although experience with scientific instruments is preferred. It demands strong technical and customer service skills, the ability to travel frequently (50-75%), and physical capability for lifting and standing. The work schedule is standard Monday to Friday with flexibility to respond to emergency calls.
Data, Healthcare admin, Product, Software, Customer support
United States
America/New_York
entry · full_time
- Compensation is not listed
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Explore the remote job marketField Service Engineer I at 01-0650031 Thermo Scientific Portable Analytical Instruments Inc.
Work Schedule
Standard (Mon-Fri)
Environmental Conditions
Able to lift 40 lbs. without assistance, Adherence to all Good Manufacturing Practices (GMP) Safety Standards, Cleanroom: no hair products, jewelry, makeup, nail polish, perfume, exposed piercings, facial hair etc... allowed, Fluctuating Temps hot/cold, Laboratory Setting, Loud Noises (Equipment/Machinery), Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.), Standing for full shift, Various outside weather conditions, Warehouse, Will work with hazardous/toxic materials, Working at heights
Job Description
As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.
DESCRIPTION
Join us at Thermo Fisher Scientific as a Field Service Engineer, where you'll contribute by ensuring our sophisticated scientific instruments operate at peak performance. In this role, you'll represent our company, delivering exceptional technical service while building strong relationships with customers who are advancing critical research and innovation. You'll install, maintain, and repair a diverse range of high-value analytical instruments, from electron microscopes to chromatography systems. You'll combine technical expertise with customer service skills to solve complex problems and help our customers achieve breakthrough discoveries that make the world healthier, cleaner, and safer.
Requirements
- Bachelor's Degree, no prior experience required. Experience installing, troubleshooting, and repairing sophisticated analytical instruments preferred
- Preferred Fields of Study: Engineering (Electrical, Electronics, Mechanical, Biomedical) or related scientific field
- Advanced degrees or specialized certifications are a plus
- Strong electronics and mechanical aptitude with ability to diagnose issues down to component level
- Excellent customer service skills and professional demeanor
- Strong verbal and written communication abilities
- Fluency in English required; additional language skills welcome
- Demonstrated problem-solving capabilities and analytical thinking
- Proficiency with Windows operating systems, MS Office, and service management software
- Ability to read and interpret technical diagrams, schematics and documentation
- Valid driver's license and ability to travel up to 50-75%
- Physical ability to lift up to 50 lbs and stand for extended periods
- Experience with ultra-high vacuum systems and high voltage equipment preferred
- Availability to work flexible hours and respond to emergency service calls
- Must be able to obtain necessary credentials to access customer facilities
- Strong organizational skills and ability to manage time effectively
- Collaborative mindset with ability to work independently
As the world leader in serving science, we empower our colleagues to advance innovative technologies, develop meaningful solutions and build rewarding careers. With revenues of more than $40 billion, we give our professionals with resources and opportunities to make significant contributions to the world. Join us and contribute to our singular Mission — to enable our customers to make the world healthier, cleaner and safer.
Working remotely at 01-0650031 Thermo Scientific Portable Analytical Instruments Inc.
01-0650031 Thermo Scientific Portable Analytical Instruments Inc. is hiring for 2 active remote roles, with remote-friendly openings, application links, and job details refreshed from the public remote job inventory.
Remote hiring signal is inferred from active confirmed-remote job listings.