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(US) Principal ML System Engineer

Pointclickcare

LocationUnited States
Senioritylead
CompanyPointclickcare
Verified recentlyChecked today
Compensation

$195k-$217k

Salary details are shown when available from the source listing. Sign in before applying so the role can be reviewed against your resume, salary goals, seniority, timezone, and location eligibility.

WFH.team analysis

What this posting tells you

Role lane

Data, DevOps, Healthcare admin, Operations, Product, Security, Software, Customer support

Where you can work

United States

Working hours

Timezone overlap is not stated.

Arrangement

lead · full_time

Confirm before applying
  • Required timezone overlap is not stated
Market context

Data hiring on WFH.team

4,635active related roles
3,852new in the latest period
218.7jobs per 100 candidates
$180kmedian of comparable listed ranges

This role's listed pay is above the median among 118 comparable roles shown here. Category counts come from WFH.team's latest published remote job market snapshot.

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Skills and signals
DataInfrastructureKubernetesOperationsPlatformProductSecuritySupportremote
Job description

(US) Principal ML System Engineer at Pointclickcare

The Team

This team will serve as the product owner for GenAI capabilities within PointClickCare, working closely with other engineering teams across the organization to identify, build and support generative AI solutions. This centralized team with deep specialization, closely integrated with key horizontal partners to ensure delivery of safe, scalable and high-impact AI Products

Job summary

The Principal AI Platform Engineer will focus on building the infrastructure that connects AI systems with existing products and will enable seamless delivery of AI-generated insights into agent workflows.

Key responsibilities.

  • Design, build, and maintain the core infrastructure layer supporting GenAI products, including model gateways, prompt/versioning stores, vector databases, and LLM evaluation tools.
  • Implement secure access controls and authentication mechanisms integrated by default into the AI platform components.
  • Develop and manage observability, monitoring, and logging solutions for GenAI workloads and infrastructure.
  • Collaborate closely with product and engineering teams to integrate GenAI infrastructure with agent frameworks, and downstream applications.
  • Optimize infrastructure for scalability, high availability, cost efficiency for production workloads.

Qualifications & Skills

  • Extensive experience building and maintain AI platform infrastructure, Kubernetes, and container security.
  • Demonstrated expertise in observability, and monitoring frameworks, with a focus on real-time performance (i.e: experience with OpenTelemetry, NLPFlow).
  • Experience with AI infrastructure components such as vector databases, prompt/versioning stores, and AI IDEs.

Preferred Experience

  • Familiarity with vLLM, SGLang or similar framework to host LLM inference workloads.
  • Experience with CI/CD pipelines and automation for AI model deployment and platform operations
  • Strong knowledge of authentication and authorization frameworks integrated into AI platforms.

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Department: PointClickCare.

ATS provider: Lever.

Salary: USD 195000-217000 per-year-salary.

Company context

Working remotely at Pointclickcare

Pointclickcare is hiring for 1 active remote role, with remote-friendly openings, application links, and job details refreshed from the public remote job inventory.

Remote policy

Remote hiring signal is inferred from active confirmed-remote job listings.

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Remote (US) Principal ML System Engineer at Pointclickcare | WFH.team