WFH.teamOpen appFrom $6k
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Decision details from the source listing
3-4 years stated
flexible
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What this posting tells you
Assist World is hiring a mid-senior level Scheduling & Customer Support Virtual Assistant based in South Africa, working 100% remotely to support scheduling swim instructors in multiple Florida regions. The role requires 3-4+ years of experience in admin, scheduling, or operations, strong English communication skills, and the ability to handle fast-paced, real-time scheduling and US client calls. Employment types include part-time and full-time, with a flexible schedule. Salary starts at $6000 USD. Benefits include birthday and testimonial bonuses and a monthly raffle. Remote confidence is high, but hybrid or in-office requirements are not mentioned; location-unclear risk is flagged due to remote work with US clients while based in South Africa.
Administrative and data entry, Marketing, Mobile engineering, Operations, Customer support
South Africa
Timezone overlap is not stated.
mid_senior · part_time · full_time
- Required timezone overlap is not stated
Administrative and data entry hiring on WFH.team
This role's listed pay is below the median among 200 comparable roles shown here. Category counts come from WFH.team's latest published remote job market snapshot.
Explore the remote job marketScheduling & Customer Support Virtual Assistant at Assist World
Overview
Our client is a long-established (50+ years), Florida-based mobile swim school that schedules instructors across multiple regions.
We are seeking a highly organized, fast-paced, customer-focused Virtual Assistant to support scheduling, inbound communication, and operational coordination.
This role is not entry-level — the ideal candidate can think quickly, handle pressure, and operate independently without hand-holding.
Key Responsibilities
Scheduling & Coordination (CORE)
Schedule swim instructors across multiple Florida regions
Ensure efficient route planning (minimize travel time between lessons)
Understand territory logistics (Fort Lauderdale, Palm Beach, Orlando, etc.)
Make quick scheduling decisions in real-time
Customer Communication
Answer inbound calls professionally
Respond to parents via phone, SMS, and email
Maintain a high-level customer service tone at all times
Handle follow-ups and inquiries promptly
System & Admin Support
Work within Go High Level (GHL) for:SchedulingCommunicationPayments tracking
Use internal app to manage operations
Send messages, flyers, and updates to clients
Requirements (MUST-HAVES)
3–4+ years experience in admin, scheduling, or operations
Strong English communication (spoken + written)
Comfortable handling phone calls with US clients
Ability to work fast under pressure (real-time scheduling)
Highly tech-savvy and quick learner
Strong organizational + problem-solving skills
Nice-to-Haves
Familiarity with US geography (especially Florida)
Experience with Go High Level (GHL)
Customer service background (bonus if dealing with parents)
Mature, relatable personality (e.g. can confidently handle “difficult” clients)
Not a Fit If
You need constant guidance or training
You struggle with fast-paced environments
You have a strong accent that may cause communication friction
You are junior / entry-level
Growth Opportunity
High potential to move from Part-Time → Full-Time quickly
Opportunity to support a growing franchise network
Why Join Assist World?
100% REMOTE
$50 birthday bonus
$200 testimonial bonus
$500 entry monthly raffle
NO TRACKER. NO PROBLEM
Working remotely at Assist World
Assist World is hiring for 98 active remote roles, with remote-friendly openings, application links, and job details refreshed from the public remote job inventory.
Remote hiring signal is inferred from active confirmed-remote job listings.