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Decision details from the source listing
3+ years stated
Business degree, Computer Science degree, Accounting degree (advantage)
South Africa work authorization
fixed
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What this posting tells you
SAP AMS Analyst role at WNS Global Services South Africa offering fully remote work based in Cape Town with a focus on SAP support and ITIL processes. Requires several years experience in SAP AMS support, SOX compliance, ticket system support, and international SAP project exposure. Candidates should have relevant degrees or equivalent, with a preference for business, computer science or accounting backgrounds. Fixed schedule likely with South Africa local working hours.
Accounting, Finance and investments, Healthcare admin, Legal, Operations, Security, Software, Customer support
South Africa
Africa/Johannesburg
mid-level · full_time
- Compensation is not listed
Accounting hiring on WFH.team
Category counts come from WFH.team's latest published remote job market snapshot.
Explore the remote job marketSAP AMS Analyst at WNS Global Services
WNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Telecommunications, Travel and Utilities. Globally, the group’s over 41,000+ Professionals serve across 60 delivery centers in 16 countries worldwide, including China, Costa Rica, India, the Philippines, Poland, Romania, South Africa, Sri Lanka, UK and US.
WNS South Africa has been in operation since 2003 and built a reputation as the industry leader for Business Process Outsourcing (BPO) in South Africa, with a growing footprint into Africa. We are a strategic partner for delivering a full range of basic to complex processes from our eight delivery centers across South Africa, employing 4000+ people.
Why join us?
We promise our employees to experience role clarity, coaching and mentoring, professional development and structured career path through our 5 people promises and keeping employee experience at the core. Experience the culture of outperformance, engagement, celebration and also contribute to society through our WNS Cares Foundation, where you have the opportunity to support meaningful initiatives and make an impact in the community.
Provide support to SAP AMS Team by solving SAP related user requests, smaller projects and change requests by advising key users on SAP best practices, customizing and developing within the SAP ECC modules N/N module
Provide ITIL based user support using Ticket system
SOx compliancy
Configuration, development on, and maintenance of our SAP system
Taking care of application support, change management, enhancements, legal/fiscal changes and new process requirements.
Responsibility Core activities Framework
Member of the ERP SAP AMS Team providing the specific business as usual functionalities
Solve the assigned tickets within SAP AMS specific SLAs
Cooperation with internal and external resources
Work with and guide the internal users and consultants in support cases as well as in projects
Documentation and User training
Produce and maintain appropriate documentation on specific processes, customizations, enhancements, etc.
Train (key) users on usage of SAP’s functions.
Take all necessary activity to achieve business goals within the department, while respecting all existing procedures and rules regarding the quality of work, protection at work and environmental protection.
Business or Computer Science degree at University level or equivalent Accounting degree and/or accreditation is a distinct advantage.
Deep knowledge of SAP module N/N and ITIL based user support
Experience
Several years experiences in supporting SAP applications, able to analyze business process requirements and specify / propose solutions, experience in international projects, team player, flexible.
Worked in an international SAPAMS environment compliant to SOX.
Experience with ITIL processes and ticket based working.
Worked with business user and understand business terms and conditions
Has a manufacturing background with complex multiple ERP system support function.
Working remotely at WNS Global Services
WNS Global Services is hiring for 15 active remote roles, with remote-friendly openings, application links, and job details refreshed from the public remote job inventory.
- Headquarters
- United States
- Team size
- 1001-5000
- Founded
- 2024
Remote hiring signal is inferred from active confirmed-remote job listings.
Review current openings on WNS Global Services's official careers page before applying.