People Business Partner

AI AT ZAPIER

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Check out our guidance on How to Collaborate with AI During Zapier’s Hiring Process https://zapier.com/l/jobs/ai-at-zapier, including how to use AI tools like ChatGPT, Claude, Gemini, or others during our hiring process - and when not to.

Job Posted: 10/6/2026

Remote - EMEA Preferred in United Kingdom, Ireland; open to USA (EST Only) with EMEA employment experience

Hi there!

Zapier is looking for a People Business Partner with experience supporting GTM functions and employment standards in EMEA.

This role is for an intermediate to senior level People Business Partner who will own their portfolio end to end, with support from people team partners: organizational design, workforce planning, talent reviews, manager capability, performance, and complex employee situations.

Our People Business Partner and Employee Relations team currently holds deep expertise in Canadian and US employment practice, and we are deliberately hiring to broaden that. Experience advising on performance, exits, and complex employee matters across multiple EMEA countries is a core requirement.

As a member of the PBP-ER Team, you will also contribute to the effectiveness of how the team works using AI-enabled systems, and automation to make processes and day-to-day work more efficient and scalable. You don't need to be the team's AI expert, but you work in an AI-forward manner by default.

• Our Commitment to Applicants https://zapier.com/jobs/our-commitment-to-applicants/
• Culture and Values at Zapier https://zapier.com/jobs/culture-and-values-at-zapier/
• Zapier Guide to Remote Work https://zapier.com/learn/remote-work/
• Zapier Code of Conduct https://zapier.com/jobs/zapier-code-of-conduct/
• Diversity and Inclusivity at Zapier https://zapier.com/jobs/working-on-diversity-and-inclusivity/

ABOUT YOU

• You have 5+ years of experience as an HRBP or PBP, and are capable of working autonomously in a global team.
• You have experience with a varied set of client groups. GTM experience is an asset, but the role will flex across different client groups.
• You’re unfazed by a fast moving environment, and can stay flexible and solutions focused in ambiguous situations, or in time where priorities may change
• You build strong relationships and credibility with experienced stakeholders in order to coach them through HR challenges in their orgs, while balancing what is best for the individuals and the business.
• You are capable of being a trusted sounding board and partner to your leaders in matters of organizational design, workforce planning, talent reviews, and change management. Leaders don't just need you to facilitate; they value your perspective.
• You have advised and coached leaders on performance management, employee relations, and exits in multiple EMEA jurisdictions and can work collaboratively with employee relations partners and internal legal counsel through the process.
• You use AI in your day-to-day work for personal productivity and for sharper insight and analysis across your portfolio.
• You work effectively in a fully remote, distributed environment, and can flex across timezones when the work requires it.

THINGS YOU’LL DO

• Serve as the strategic People partner to leaders in Data and Product, and the team expert in EMEA HR Partner Experience.
• Develop deep knowledge of Zapier's market context, business strategy, and your client group's role within this to better advise and build strong relationships with your leaders.
• Work directly with leaders in your organization on organizational design, setting and holding performance standards, talent reviews, and change management communications
• Advise on complex people challenges, offering thoughtful, timely support that balances empathy with sound judgment and business context.
• Act as the driver for PBP-led people processes within your client group, including performance review and promotion cycles, and engagement surveys.
• Partner with Centers of Excellence to design and roll out people initiatives that are useful, relevant, and well-connected to the needs of the business.
• Strengthen the team's practice outside North America by partnering with the PBP-ER team on any EMEA employee performance cases or investigations.
• Continue to grow your skills in leveraging AI tooling for your day-to-day work, and sharing your practices with the team.

HOW TO APPLY

At Zapier, we believe that diverse perspectives and experiences make us better, which is why we have a non-standard application process designed to promote inclusion and equity. We're looking for the best fit for each of our roles, regardless of the type of companies in your background, so we encourage you to apply even if your skills and experiences don’t exactly match the job description. All we ask is that you answer a few in-depth questions in our application that would typically be asked at the start of an interview process. This helps speed things up by letting us get to know you and your skillset a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional.

Education is not a requirement for our roles; however, if you receive an offer, you will need to include your most recent educational experience as part of our background check process.

After you apply, you are going to hear back from us—even if we don’t see an immediate fit with our team. In fact, throughout the process, we strive to never go more than seven days without letting you know the status of your application. We know we’ll make mistakes from time to time, so if you ever have questions about where you stand or about the process, just ask your recruiter!

Zapier is an equal-opportunity employer and we're excited to work with talented and empathetic people of all identities. Zapier does not discriminate based on someone's identity in any aspect of hiring or employment as required by law and in line with our commitment to Diversity, Inclusion, Belonging and Equity. Our code of conduct https://zapier.com/jobs/zapier-code-of-conduct provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base. Zapier will consider all qualified applicants, including those with criminal histories, consistent with applicable laws.

Zapier prioritizes the security of our customers' information and is dedicated to adhering to all applicable data privacy laws. You can review our privacy policy here https://zapier.com/legal/data-privacy.

Zapier is committed to inclusion. As part of this commitment, Zapier welcomes applications from individuals with disabilities and will work to provide reasonable accommodations. If reasonable accommodations are needed to participate in the job application or interview process, please contact jobs@zapier.com.

APPLICATION DEADLINE

The anticipated application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later, or if the position is filled.

Even though we’re an all-remote company, we still need to be thoughtful about where we have Zapiens working. Check out this resource https://docs.google.com/spreadsheets/d/1_lXQvKwuU4xXEbye7EW_En8iv1ZIMlQNmT7B2Mzbo24/edit?gid=0#gid=0 for a list of countries where we currently cannot have Zapiens permanently working.