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Postal Clerk

micro1

LocationUnited States
SeniorityNot specified
Companymicro1
Verified recentlyChecked today
Compensation

$62k-$94k

Salary details are shown when available from the source listing. Sign in before applying so the role can be reviewed against your resume, salary goals, seniority, timezone, and location eligibility.

Requirements and working style

Decision details from the source listing

Experience

1+ years stated

Education

High school

Schedule

async

These fields are normalized from the employer's text. Confirm details on the employer site before applying.

WFH.team analysis

What this posting tells you

Short-term remote contractor project evaluating AI systems on postal service topics, requiring USPS frontline experience and at least one year of in-person post-office counter customer service. Commitment is 15–25 hours per week, with asynchronous work. The listing specifies US-based candidates but gives no compensation details.

Role lane

Insurance claims, Product, Sales, Customer support, Writing and content

Where you can work

United States

Working hours

Timezone overlap is not stated.

Arrangement

Not specified · Contractor

Required signals
Current, former, or retired USPS frontline experienceAt least 1 year of in-person customer service at a post office counterWorking knowledge of mail classes, shipping options, postage, tracking, and change of addressClear, precise writing
Preferred signals
International mail and customs documentationHandling missing or damaged mail claimsCreating guides, FAQs, or training materialsExperience serving diverse communities, including rural and non-English-speaking customers
Confirm before applying
  • Required timezone overlap is not stated
Market context

Insurance claims hiring on WFH.team

826active related roles
296new in the latest period
1007.3jobs per 100 candidates
$160kmedian of comparable listed ranges

This role's listed pay is below the median among 200 comparable roles shown here. Category counts come from WFH.team's latest published remote job market snapshot.

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Skills and signals
Current, former, or retired USPS frontline experienceAt least 1 year of in-person customer service at a post office counterWorking knowledge of mail classes, shipping options, postage, tracking, and change of addressClear, precise writingInternational mail and customs documentationHandling missing or damaged mail claimsCreating guides, FAQs, or training materialsExperience serving diverse communities, including rural and non-English-speaking customersRemote
Job description

Postal Clerk at micro1

Role Title: Postal Clerk

Role Type: Contractor

Location: Remote

Time Commitment: 15-25 hours/week, short-term project

micro1 is looking for Postal Clerks to help evaluate and improve AI systems on postal service topics. You’ll use your front-counter experience to check that questions sound like real customers and that answers are correct and useful. Accuracy comes first. No AI experience is needed; your domain knowledge is what matters.

Scope of Work

Review sample postal questions and flag any that don’t sound like what real customers ask.

Write rubrics that define a correct, complete answer on mail classes, shipping options, postage, fees, and shipping labels.

Cover package tracking, missing or damaged mail, change of address and mail forwarding, and international mailing and customs forms in your rubrics.

Evaluate AI-generated answers against your rubrics, flagging errors, omissions, and outdated guidance.

Share clear written feedback with the project team, working asynchronously.

Required qualifications

Current, former, or retired USPS frontline experience (postal clerk, sales and service associate, or retail associate)

1+ years helping customers in person at a post office counter

Working knowledge of mail classes, shipping options, postage, tracking, and change of address

US-based

Able to start quickly and commit 15-25 hours/week

Clear, precise writing

Not a fit: Mail carrier, mail processing, or private shipping store experience alone

Nice to Have

Experience with international mail and customs documentation

Experience handling missing or damaged mail claims

Experience creating guides, FAQs, or training materials

Experience helping a diverse range of customers, including rural and non-English-speaking communities

Company context

Working remotely at micro1

micro1 builds human-expertise data and evaluation infrastructure for AI models and agents. It recruits core-team employees and domain experts for AI training projects.

Headquarters
San Francisco Bay Area, California, United States
Founded
2022
Remote policy

Expert opportunities are remote and can be flexible. International applicants are considered, subject to country exclusions and each project's requirements. Core-team work arrangements vary by opening; check the individual posting.

Application process

Apply through the official posting. Expert applicants complete an AI interview and skills certification, followed by project selection and onboarding. Certification does not guarantee a project or immediate work.

Research micro1
Remote Postal Clerk at micro1 | WFH.team