$62k-$94k
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Decision details from the source listing
1+ years stated
High school
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What this posting tells you
Short-term remote contractor project evaluating AI systems on postal service topics, requiring USPS frontline experience and at least one year of in-person post-office counter customer service. Commitment is 15–25 hours per week, with asynchronous work. The listing specifies US-based candidates but gives no compensation details.
Insurance claims, Product, Sales, Customer support, Writing and content
United States
Timezone overlap is not stated.
Not specified · Contractor
- Required timezone overlap is not stated
Insurance claims hiring on WFH.team
This role's listed pay is below the median among 200 comparable roles shown here. Category counts come from WFH.team's latest published remote job market snapshot.
Explore the remote job marketPostal Clerk at micro1
Role Title: Postal Clerk
Role Type: Contractor
Location: Remote
Time Commitment: 15-25 hours/week, short-term project
micro1 is looking for Postal Clerks to help evaluate and improve AI systems on postal service topics. You’ll use your front-counter experience to check that questions sound like real customers and that answers are correct and useful. Accuracy comes first. No AI experience is needed; your domain knowledge is what matters.
Scope of Work
Review sample postal questions and flag any that don’t sound like what real customers ask.
Write rubrics that define a correct, complete answer on mail classes, shipping options, postage, fees, and shipping labels.
Cover package tracking, missing or damaged mail, change of address and mail forwarding, and international mailing and customs forms in your rubrics.
Evaluate AI-generated answers against your rubrics, flagging errors, omissions, and outdated guidance.
Share clear written feedback with the project team, working asynchronously.
Required qualifications
Current, former, or retired USPS frontline experience (postal clerk, sales and service associate, or retail associate)
1+ years helping customers in person at a post office counter
Working knowledge of mail classes, shipping options, postage, tracking, and change of address
US-based
Able to start quickly and commit 15-25 hours/week
Clear, precise writing
Not a fit: Mail carrier, mail processing, or private shipping store experience alone
Nice to Have
Experience with international mail and customs documentation
Experience handling missing or damaged mail claims
Experience creating guides, FAQs, or training materials
Experience helping a diverse range of customers, including rural and non-English-speaking communities
Working remotely at micro1
micro1 builds human-expertise data and evaluation infrastructure for AI models and agents. It recruits core-team employees and domain experts for AI training projects.
- Headquarters
- San Francisco Bay Area, California, United States
- Founded
- 2022
Expert opportunities are remote and can be flexible. International applicants are considered, subject to country exclusions and each project's requirements. Core-team work arrangements vary by opening; check the individual posting.
Apply through the official posting. Expert applicants complete an AI interview and skills certification, followed by project selection and onboarding. Certification does not guarantee a project or immediate work.