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2-6 years stated
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What this posting tells you
Customer success, Data, Design and creative, DevOps, Finance and investments, Legal, Product, Sales, Security, Software, Customer support, Writing and content
India
Timezone overlap is not stated.
executive · full_time
- Required timezone overlap is not stated
- Compensation is not listed
Customer success hiring on WFH.team
Category counts come from WFH.team's latest published remote job market snapshot.
Explore the remote job marketTechnical Account Executive at SigNoz
About SigNoz
SigNoz is an open-source observability platform that helps developers monitor, trace, and debug their applications fast. Today we serve users in 30+ countries, have 25k+ GitHub stars, a 7,000-member Slack community, and 180+ OSS contributors—all while operating as a fully remote, globally distributed team. We’re YC-backed and supported by leading Bay-Area VCs.
About the role
This isn’t your typical Sales role. If you’re looking for a role where you loop in a Sales Engineer and then pass it on to CS to manage, you should stop reading now.
You'll own deals from first conversation to making the customer successful — running discovery, delivering demos, addressing technical queries, helping with instrumentation/dashboards, navigating security/finance/legal evaluations.
We're looking for someone who is
- Technical enough to help customers with observability - you'll work directly with customer engineering teams to design their OpenTelemetry instrumentation strategy, customize dashboards, and optimize for their specific use cases.
- Product-minded to feed intelligence back to teams - you'll identify patterns in customer engagements and work with product teams to build better defaults, templates, and tooling.
- Someone who can scale Sales/CS function - you will build the foundation for Sales/CS function and grow into leadership as we scale.
Who would be a good fit
- 2-6 years experience in customer-facing technical role - Sales Engineer, Solutions Architects, Technical Account Manager, Technical Customer Success Manager or similar.
- Good understanding of modern technical systems - Cloud providers (AWS/GCP/Azure), Containers, Kubernetes and similar.
- Good understanding of observability platforms - SigNoz, Grafana/Prometheus, DataDog, or similar platforms
- Excellent written and verbal communication - can speak and write in a clear and actionable way to deliver clarity to both customers and internal teams.
Who may not be a good fit
- People who prefer taking someone with you to every customer meeting.
- People who struggle with technical writing or documentation
Working remotely at Signoz
Signoz is hiring for 7 active remote roles, with remote-friendly openings, application links, and job details refreshed from the public remote job inventory.
Remote hiring signal is inferred from active confirmed-remote job listings.