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High school diploma or GED
Must reside in Canada and be authorized to work in Canada
Not specified
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What this posting tells you
Remote customer care representative role based in Canada, handling inbound calls and chat. Requires strong customer service and communication skills, basic PC and MS Office knowledge, and a quiet, secure workspace with hardwired internet meeting the stated speed requirements. Hourly pay is mentioned, but no amount or range is provided.
Healthcare admin, Medical billing, QA and testing, Customer support
Canada
Timezone overlap is not stated.
Not specified · full_time
- Required timezone overlap is not stated
- Compensation is not listed
Healthcare admin hiring on WFH.team
Category counts come from WFH.team's latest published remote job market snapshot.
Explore the remote job marketCustomer Care Representative at Sutherland
Sutherland is seeking Customer Service Reps to deliver exceptional service and solutions to customers of our customers through inbound calls and chat. You will get to work with leading technologies and systems while having a dedicated team of leaders and peers to support you.
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- Hourly Wage
- Medical, dental and vision benefits
- Paid training & PTO
- Advancement opportunities – 80% of our frontline leaders have been promoted from within
- Monthly rewards & recognition programs
- Employee Discounts
- Health and Wellness programs including a personal trainer dedicated to Sutherland
- Ability to handle customer calls of varying types (i.e. service requests, billing questions, energy conservation advice, etc.) effectively and efficiently
- Strong communication and active listening skills, as well as the ability to leverage probing questions to resolve issues
- Strong attention to detail and the ability to effectively multitask
- High school diploma or GED; an Associate's degree is a plus.
- Know your way around a PC with strong keyboard skills and basic MS Office knowledge.
Requirements to work from home
- Excellent Internet connectivity:
- Internet access speeds of 2 Mbps upload and 10 Mbps download – the faster the better!
- Hardwired internet connection; wireless and/or satellite Internet Service Providers are not compatible with our systems.
- A quiet and distraction-free, secure place to work.
This job is open only those living in Canada, and you must reside and be authorized to work in the Canada in order to be considered for employment.
Working remotely at Sutherland
Sutherland Global Services is an experience-led digital transformation company, providing business process and technology management services. They combine human-centered design with AI, analytics, and automation to help clients improve customer experiences and operational efficiency.
- Headquarters
- United States
- Team size
- 5000+
- Founded
- 1986
Remote hiring signal is inferred from active confirmed-remote job listings.
Review current openings on Sutherland's official careers page before applying.