Global Payroll Implementation Specialist

About Remote

Remote is building the infrastructure that makes global payroll and employment possible for everyone, everywhere. Our team is made up of people who want to own a piece of that work, not just contribute to it. That work happens across six continents, only Antarctica left to go, entirely remote. It also requires real fluency with AI in every role, not just familiarity with it.

Our standards are high, and the ownership is total. You'll have the trust and space to find your own way to the best answer, and the support to see it through, because that's how we build things that actually work at this scale. In return, your career grows faster, because at Remote, growth is tied to results. We're founded on the principle that where someone lives should never limit what they can achieve, and we operate exactly that way.

What this job can offer you

This is an exciting time to join Remote and make a personal difference in the global employment space as a Global Payroll Implementation Specialist, joining our Global Payroll Implementation team. In your role, you will be technically implementing multiple new customers of all sizes onto our Remote Global Payroll solution platform with accuracy and within agreed timescales.

You will be reporting to the Manager, Global Payroll Implementations.

What you bring

Several years of Global Payroll Implementation Experience with statutory tax regulations and payroll processing knowledge.

Several years of Global Payroll

Technical

Implementation set-up experience, on local payroll software.

Excellent understanding of end-to-end Global Payroll and HR processes.

Work experience in payroll operations and statutory requirements.

Experience in accounting reconciliations.

Excellent data management skills with high accuracy and attention to detail.

Experienced in handling multiple projects with multiple stakeholders.

An analytical mindset with great problem-solving abilities.

A technical aptitude with computer literacy, data analysis and critical thinking.

Ability to succeed in a fast-paced, international work environment with a passion for making an impact.

Team player with the ability to work independently, autonomously and take ownership and responsibility of tasks and requests.

A Customer-Care oriented mind set and ability to build client relationships.

Is a productivity geek and will constantly think of ways to improve and speed up their work through automations.

Proficient in using Google Sheets or Excel.

Ability to work within a MacBook Pro environment

You understand the need and idea to work largely

asynchronously

.

You write and speak fluent English.

It's not required to have experience working remotely, but is considered a plus.

Not required but is considered a plus if you have a working knowledge of: Notion, Slack, Zendesk,

Monday.com

and Salesforce.

Not required but is considered a plus if you have working knowledge of DACH payroll software.

Key Responsibilities

Serve as a primary point of contact for Payroll customers to set up and provide an accurate and seamless transition of their payroll requirements to Remote’s Payroll products and services.

Analyze customers’ payroll needs and provide appropriate recommendations.

Direct and manage the implementation of new customers from the start of the relationship, including:

Obtaining all required customer and employee’s payroll data information for new customer payroll set-ups per legal entity.

Configuration of Remote’s Global Payroll system on a customer by customer basis.

Coordination of parallel payroll runs and reconciliation of wage-based taxes .

Verify payroll and tax set up is compliant with statutory regulations.

Coordination and communication of payroll Go-Live.

Handing over an accurate payroll to our Remote Payroll Operations team.

Effectively communicate with customers, teammates, supervisors and vendors in a timely and clear fashion.

Establish and maintain positive customer working relationships, successfully contribute to high customer retention rates.

Provide support and training to new customers and employees regarding payroll process and general country specific payroll needs.

Provide customer focused interaction ensuring timely response, accurate information and effective follow-up on all customer and/or internal requests and/or issues.

Maintain confidentiality of all customer and employee information.

Help in the creation and maintenance of the process documentation.

Work with internal teams to improve our platform, completing UAT Testing through shipping

Practicals

You'll report to: Manager, Global Payroll Implementations

Direct reports

None

Team

Global Payroll Experience & Implementations

Location

: For this position we welcome everyone to apply, but we will prioritise applications from the following locations as we encourage our teams to diversify; EMEA Region

Start date

ASAP

Remote's Total Rewards philosophy is to ensure fair, unbiased compensation and fair equity pay along with competitive benefits in all locations in which we operate. We do not agree to or encourage cheap-labor practices and therefore we ensure to pay locally competitive rates. We hope to inspire other companies to support global talent-hiring and bring local wealth to developing countries.

At first glance our salary bands seem quite wide - here is some context. At Remote we have international operations and a globally distributed workforce. We use geo ranges to consider geographic pay differentials as part of our global compensation strategy to remain competitive in various markets while we hire globally.

Our salary ranges are determined by role, level and location, and our job titles may span more than one career level. The interviewer will share further details with the candidate on the more restricted pay range for the role in line with their specific location. The individual pay for the successful candidate in this role is dependent upon many factors such as location, transferable or job-related skills, work experience, relevant training, business needs, internal parity and market demands. The base salary range may be subject to change.

At Remote, we foster internal mobility as a key element of our culture of employee growth and development, supported by a compensation philosophy that guarantees pay equity and fairness. Therefore, all compensation changes associated with an internal move will be reviewed by the Total Rewards & People Enablement team on a case by case basis.

The annual salary range for this full-time position is €43,100 to €64,650.