$21k-$62k
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What this posting tells you
Remote contractor role evaluating and improving AI-generated customer service responses for food delivery scenarios. Responsibilities include reviewing responses, flagging issues, suggesting improvements, creating example conversations, and coordinating with project teams. Prior AI experience is not required; food delivery, hospitality, or customer service expertise is preferred.
Product, Software, Customer support
Eligible countries are not stated.
Timezone overlap is not stated.
Unspecified · Contractor
- Eligible hiring countries are not stated
- Required timezone overlap is not stated
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Explore the remote job marketFood Delivery AI Response Evaluator at micro1
Role Title: Food Delivery AI Response Evaluator
Role Type: Contractor
Location: Remote
micro1 is engaging Food Delivery AI Response Evaluators to contribute to a client’s innovative project focused on enhancing AI-driven customer interactions within the food delivery sector. In this role, you'll apply your expertise to help train next-generation AI systems. Your work will shape how models learn, reason, and perform through high-quality, real-world input. No prior experience in AI is required — your domain knowledge is what matters.
Scope of Work
Assess and provide feedback on AI-generated responses within food delivery platforms for quality, relevance, and accuracy.
Identify nuances in written and verbal communication to ensure AI outputs align with realistic and effective customer service standards.
Review context-specific scenarios, such as order inquiries, delivery status updates, and issue resolution exchanges.
Flag incorrect, ambiguous, or inappropriate responses, offering concise suggestions for improvement.
Create illustrative example conversations that reflect authentic food delivery customer interactions.
Collaborate with project leads and technical teams to clarify requirements and optimize evaluation processes.
Preferred qualifications
Demonstrated expertise in food delivery, hospitality, customer service, or related sectors.
Exceptional written and verbal communication skills, with a strong attention to detail.
Experience evaluating communications or providing feedback in service-oriented environments.
Comfort working independently and adhering to project guidelines.
Familiarity with digital delivery platforms, apps, or AI-driven tools is advantageous.
Ability to offer constructive analysis and articulate improvement suggestions clearly.
Adaptability to shifting project priorities and willingness to engage with diverse tasks.
Working remotely at micro1
micro1 builds human-expertise data and evaluation infrastructure for AI models and agents. It recruits core-team employees and domain experts for AI training projects.
- Headquarters
- San Francisco Bay Area, California, United States
- Founded
- 2022
Expert opportunities are remote and can be flexible. International applicants are considered, subject to country exclusions and each project's requirements. Core-team work arrangements vary by opening; check the individual posting.
Apply through the official posting. Expert applicants complete an AI interview and skills certification, followed by project selection and onboarding. Certification does not guarantee a project or immediate work.