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What this posting tells you
Temporary work-from-home Customer Service Representative role supporting families and schools with student inquiries and scholarship applications and funding status. The temporary position runs until April 3, 2027. Applicants need customer service experience, English fluency, Microsoft Office familiarity, and a reliable wired internet connection.
Product, Software, Customer support
Canada
Timezone overlap is not stated.
Unspecified · Temporary
- Required timezone overlap is not stated
- Compensation is not listed
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Explore the remote job marketCustomer Service Representative - Temporary at Sutherland
Can you deliver exceptional service to customers who call in looking for answers to questions? Are you an active listener who can leverage probing question to provide solutions? Do you have an enthusiastic personality and a strong attention to detail?
Join Us.
Temporary position until April 3, 2027.
In this work from home role, you will have the opportunity to work with, and directly assist, both families and schools that participate in the scholarship program. This will include responding to incomings calls related to student inquiries as well as scholarship application and funding status to ensure that all questions are answered, callers are satisfied and students are registered.
We will provide all equipment, but to be successful when working from home you must have reliable, hard-wired internet service and a quiet, distraction-free place to work.
- Excellent verbal and written communication skills; strong multitasking abilities
- Fluency in English
- Drive to solve problems and meet goals
- Familiarity with Microsoft Office tools
- Experience in customer service
- Excellent wired internet connectivity and a quiet, distraction-free, secure place to work.
Working remotely at Sutherland
Sutherland Global Services is an experience-led digital transformation company, providing business process and technology management services. They combine human-centered design with AI, analytics, and automation to help clients improve customer experiences and operational efficiency.
- Headquarters
- United States
- Team size
- 5000+
- Founded
- 1986
Remote hiring signal is inferred from active confirmed-remote job listings.
Review current openings on Sutherland's official careers page before applying.