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3-5 years stated
unspecified
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What this posting tells you
Full-time, long-term remote Operations Assistant role supporting a client company through cross-department coordination, operations dashboards, customer and franchise communications, CEO administrative support, and light bookkeeping. Requires 3–5 years of relevant experience and fluent English. Compensation is not stated as a specific salary or pay range.
Accounting, Administrative and data entry, Customer success, Design and creative, Finance and investments, HR and recruiting, Marketing, Operations, Product, Sales, Customer support
Global
Timezone overlap is not stated.
Mid-level · full_time
- Required timezone overlap is not stated
- Compensation is not listed
Accounting hiring on WFH.team
Category counts come from WFH.team's latest published remote job market snapshot.
Explore the remote job marketOperations Assistant at Persona
About the role
Persona is a recruiting and staffing company that hires exceptional people from 98 countries into full-time, long-term remote roles with the most ambitious companies on earth.
Our clients include Fortune 500 enterprises, fast-growing startups backed by Sequoia, Founders Fund, and Andreessen Horowitz, and high-performing companies of every size in between. We offer roles in project management, operations, finance, design, marketing, customer success, and more. Every hire is for a specific open position: one person, one dedicated client, built to last.
Every offer we make is for an open role with a single client — the kind of role that's almost impossible to find on your own: industry-leading pay set against your experience and skill, real career growth, and a stable seat at a serious company, working from home, anywhere in the world.
Persona was founded in 2018 by two Stanford graduates on a simple idea: talent is everywhere, but opportunity isn't. By recruiting globally for specific client roles, we've grown into one of the fastest-growing companies in the global staffing industry. Every applicant goes through the same steps, and each one is designed to let you show what you can actually do.
We hire people who care about the craft of their work, take ownership without being asked, and want to build a career rather than just hold a job. If that's you, and one of our open roles fits, we'd like to meet you.
Role Summary
We are hiring a highly organized Operations Assistant to bring structure, momentum, and clear communication across a multi-department small-to-mid-size business (sales, installation, purchasing, service, vendors, leadership). This role is execution and coordination-focused: you'll maintain operations dashboards, coordinate jobs across departments, support customer/franchise communication, and provide day-to-day executive assistance to the CEO. Light bookkeeping support is included.
Key Responsibilities
Coordinate daily activity across sales, installation, purchasing, service, vendors, and leadership
Maintain a centralized operations dashboard: schedules, service issues, vendor updates, priorities, job statuses
Triage customer and franchise communications; respond when appropriate; ensure follow-through
Provide general administrative support, close cross-departmental loops, and standardize internal processes
Support the CEO with inbox triage, calendar management, deadline tracking, prioritization, and communication prep
Coordinate travel and light personal admin tasks
Provide light bookkeeping support: monthly reconciliations, sales tax tracking, basic financial organization
Required qualifications
3-5 years of proven experience as an Operations Specialist, Chief of Staff, Executive Assistant, or Startup Generalist
Strong organizational and project coordination skills across multiple workstreams
Proactive, resourceful, and comfortable working independently with minimal oversight
Excellent verbal and written communication across departments and stakeholders
Tech-savvy; comfortable learning dashboards, spreadsheets, and project management tools
Customer service mindset; ensures issues are followed through to completion
Basic familiarity with bookkeeping (or willingness to learn)
Fully fluent in English
Ability to commit long-term and full-time
Preferred qualifications
Experience in field service, construction, franchise, or product-based businesses
Familiarity with operations dashboards (Airtable, Notion, ClickUp, Monday)
Light QuickBooks or Xero exposure
Tools & Technologies
Airtable, Notion, ClickUp, Monday, Asana, Google Workspace, Microsoft Office, Slack, Zoom, QuickBooks (light), Calendly
Core Competencies
Builder of dashboards and trackers
Calm under multi-thread coordination pressure
Strong cross-department communicator
Proactive and resourceful
Service-minded with internal and external stakeholders
Discreet with executive information
What We Offer
Best salaries in the industry
Work from anywhere permanently
Opportunities for growth and advancement
A fast-paced and collaborative environment
A warm, people-first company culture
Get paid in your currency of choice
Full benefits
This is a full-time, long-term remote position dedicated to one client company. Persona provides onboarding and ongoing employment support for this position.
Working remotely at Persona
Persona provides innovative online identity verification solutions for businesses of all sizes, enhancing security and compliance.
- Headquarters
- United States
- Team size
- 201-500
- Founded
- 2018
Remote hiring signal is inferred from active confirmed-remote job listings.
Review current openings on Persona's official careers page before applying.