Solutions Engineer

About Pinecone

Pinecone is the trusted AI knowledge company. Its trusted AI knowledge platform—including its Database, Nexus, and Marketplace products—power accurate, fast, and cost-effective AI applications for more than 10,000 customers and 1M developers worldwide. Pinecone's mission is to make AI knowledgeable. For more information, visit pinecone.io http://pinecone.io.

What We Are Looking For

We are looking for individuals who are accustomed to solving the enterprise market’s most complex problems. In this role you will work directly with the sales team and channel partners to understand the needs of our customers, strategize on how to navigate winning sales cycles, provide compelling value-based demonstrations, support Proof of Concepts, and ultimately close business.

About the role

As a Pinecone Solutions Engineer, you must share our passion about reinventing the Data Cloud space, thrive in a dynamic environment and have the flexibility and willingness to jump in and get things done. You are equally comfortable in both a business and technical context, interacting with officials and talking shop with technical audiences.

In this role, you will

• Present Pinecone technology and vision to officials and technical contributors at prospects and customers
• Work hands-on with prospects and customers to demonstrate and communicate the value of Pinecone technology throughout the sales cycle, from demo to proof of concept to design and implementation
• Immerse yourself in the ever-evolving industry, maintaining a deep understanding of competitive and complementary technologies and vendors and how to position Pinecone in relation to them.
• Collaborate with Product Management, Engineering and Marketing to continuously improve Pinecone’s products and marketing

Preferred Background

• 5-7 years of enterprise experience in a customer and prospect facing pre-sales role
• Outstanding presenting skills to both technical and executive audiences, whether impromptu on a whiteboard or using presentations and demos.
• Broad range of experience within large-scale Database and/or Data Warehouse technology, ETL, analytics and cloud technologies
• Hands-on expertise with SQL and SQL analytics
• Ability to connect a customer’s specific business problems and Pinecone’s solutions
• Broad knowledge of cloud platforms; AWS, Azure & GCP is preferred
• University degree in computer science, engineering, mathematics or related fields or equivalent experience preferred
• Skills in Data Science and Data Applications Development, including knowledge of; Scala, Python and JavaScript is a bonus

Perks & Benefits

• Comprehensive health coverage including Medical, Dental, Vision
• Free mental health therapy sessions; free One Medical, Tela-doc, and Health Advocate subscriptions
• Equity award
• 401(k)
• Flexible time off
• Paid parental leave
• Annual Department Retreat
• WFH Equipment Stipend

Diversity, Equity, Inclusion and Belonging (DEIB) are the cornerstone of everything we do at Pinecone. Studies have shown that women and people of color are less likely to apply for jobs unless they believe they meet every one of the qualifications in a job description. Our top priority is finding the best candidate for the job and if you are interested in the position, we would encourage you to apply, even if you don’t believe you meet every one of the qualifications listed in this posting. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.