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Decision details from the source listing
0+ years stated
Bachelor's degree; engineering or a related scientific field preferred
Valid driver's license, Must be able to obtain credentials to access customer facilities, Fluency in English
flexible
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What this posting tells you
Field Service Engineer based in the Madison, Wisconsin area, installing, maintaining, and repairing scientific instruments and supporting customers. The listing describes the role as remote but requires travel up to 50–75%, flexible hours, and availability for emergency service calls. A bachelor's degree is required; no prior experience is required.
Software, Customer support
United States
Timezone overlap is not stated.
Entry level · full_time
- Required timezone overlap is not stated
- Compensation is not listed
Software hiring on WFH.team
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Explore the remote job marketField Service Engineer - Madison Wisconsin at 36-4087754 Thermo Fisher Scientific (Asheville) LLC
Work Schedule
Other
Environmental Conditions
Able to lift 40 lbs. without assistance, Cleanroom: no hair products, jewelry, makeup, nail polish, perfume, exposed piercings, facial hair etc... allowed, Cold Room/Freezers -22degreesF/-6degrees C, Fluctuating Temps hot/cold, Laboratory Setting, Loud Noises (Equipment/Machinery), Rapid flashing lights, Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.), Strong Odors (chemical, lubricants, biological products etc.), Will work with hazardous/toxic materials, Working at heights
Job Description
As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.
DESCRIPTION
Join us at Thermo Fisher Scientific as a Field Service Engineer, where you'll contribute by ensuring our sophisticated scientific instruments operate at peak performance. In this role, you'll represent our company, delivering exceptional technical service while building strong relationships with customers who are advancing critical research and innovation. You'll install, maintain, and repair a diverse range of high-value analytical instruments, from electron microscopes to chromatography systems. You'll combine technical expertise with customer service skills to solve complex problems and help our customers achieve breakthrough discoveries that make the world healthier, cleaner, and safer.
Requirements
- Bachelor's Degree, no prior experience required. Experience installing, troubleshooting, and repairing sophisticated analytical instruments preferred
- Preferred Fields of Study: Engineering (Electrical, Electronics, Mechanical, Biomedical) or related scientific field
- Advanced degrees or specialized certifications are a plus
- Strong electronics and mechanical aptitude with ability to diagnose issues down to component level
- Excellent customer service skills and professional demeanor
- Strong verbal and written communication abilities
- Fluency in English required; additional language skills welcome
- Demonstrated problem-solving capabilities and analytical thinking
- Proficiency with Windows operating systems, MS Office, and service management software
- Ability to read and interpret technical diagrams, schematics and documentation
- Valid driver's license and ability to travel up to 50-75%
- Physical ability to lift up to 50 lbs and stand for extended periods
- Experience with ultra-high vacuum systems and high voltage equipment preferred
- Availability to work flexible hours and respond to emergency service calls
- Must be able to obtain necessary credentials to access customer facilities
- Strong organizational skills and ability to manage time effectively
- Collaborative mindset with ability to work independently
Working remotely at 36-4087754 Thermo Fisher Scientific (Asheville) LLC
36-4087754 Thermo Fisher Scientific (Asheville) LLC is hiring for 2 active remote roles, with remote-friendly openings, application links, and job details refreshed from the public remote job inventory.
Remote hiring signal is inferred from active confirmed-remote job listings.