Staff Product Manager, Privacy

Lithic is the modern card issuing and processing platform empowering ambitious financial companies to build the future of payments.

Our infrastructure powers card programs for 100+ innovative clients, from fintechs reimagining credit and digital banking to platforms transforming disbursements and spend management. Companies like Mercury, Flex, and Novo rely on Lithic's developer-friendly APIs, direct network connections, and flawless reconciliation to launch and scale card programs in weeks, not years.

We're building a future where access to better financial products materially improves people's lives, free from the constraints of 30-year-old mainframes and legacy processors. We're proud to be backed by world-class investors who share that vision, including Bessemer Venture Partners, Index Ventures, Spark Capital, Stripes, and Mastercard, along with many others.

We're a team of 170+ across 26 states and 7 countries, headquartered in New York City.

Reporting to Sam Pinsak, Privacy’s Product Lead, who oversees both product and marketing, you'll partner closely with your engineering manager, eng lead, and the engineers on your pod, a product designer, and, depending on the work, leads across risk, payment, and dispute ops, compliance, biz ops, and support. The product team is small, senior, and moves fast. This is a hands-on role: you'll own a broad surface and live in the details — writing the specs, pulling the data you need to make a call, staying close to customers, and sitting in planning and grooming with your engineering squad. You're self-sufficient with data day to day and partner with an analyst on the deeper dives, and you lean on AI tooling to do the work of a much bigger team. Every bet ties back to the P&L, scope gets cut hard, and you'll have a short path to the CEO and to real customers.

What you’ll do

• Own the roadmap and strategy for a core product surface
• Own the surface and its year-long roadmap; keep the whole thing moving while going deep where it counts most right now
• Pick the right problems across that surface and frame them into testable bets with clear outcomes; set the product vision and strategy
• Act as the default decision-maker for your surface and make cross-area trade-offs; defend your calls under ambiguity at leadership review
• Drive decisions with data and deep customer + business understanding
• Own the metrics that roll directly into financial and business outcomes for your surface; know which levers move them and which to pull first to hit a target
• Reason in contribution-margin and unit-economics terms, not just feature impact; hold a segment-level model of our customers and spearhead the research that resolves high-impact, ambiguous questions
• Build the dashboards and success metrics other teams adopt, and use data to drive cross-functional buy-in
• Lead the team and work cross-functionally
• Lead an engineering squad as its product manager, and influence cross-functional teams to re-prioritize toward your roadmap
• Turn recurring decisions into playbooks the team reuses; push for configurable systems and AI/tooling patterns that lift the whole team, not just you
• Communicate clearly from the detail level up to the strategic picture, adapting to your audience; mentor other PMs and raise the team's craft bar

What You’ll Bring

• Ownership of a product area (or multiple connected areas) end-to-end and set its strategy — not just execution of a roadmap handed to you
• Demonstrate strong judgment under ambiguity: you pick the right problems, make defensible calls, and know when to walk away from one
• Fluent in unit economics and how product decisions move the P&L
• Ability to find the levers that matter in performance data and turn them into a clear story for non-technical audiences
• Fluent with AI-assisted tools and actively building with them to multiply your own and the team's output
• Ability to ramp quickly across unfamiliar domains and get to real depth quickly
• Consumer or D2C product experience; consumer fintech or payments a strong plus, not a requirement
• Ability to operate autonomously, with strong communication skills, ruthless about scope without sacrificing quality, and humble

The annual US salary range for this role is $ 168,000 - $225,000 plus equity. This salary range may be inclusive of several career levels at Lithic and will be narrowed during the interview process based on the candidate’s experience and qualifications.

This is a remote position. However, candidates must be located in the United States. We do not offer visa sponsorship or assistance.

Benefits for Full-Time US Employees

• Unlimited PTO
• 12-weeks fully paid parental leave
• 4-Week Fully Paid Sabbatical (earned at your 5-year anniversary)
• Work From Anywhere: work from anywhere in the world 4-weeks each year
• 3% cashback on card purchases with your complimentary Privacy.com employee account
• Health, vision, and dental insurance; HSA Contribution Match
• 401(k) match
• Voluntary Life Insurance and STD/LTD

NYC-based employees work from our SoHo office three days a week. Tuesdays and Thursdays are our core days, and you'll choose a third day that works for your schedule and team needs.

In-office employees receive

• Commuter benefit
• Catered lunch every Tuesday and Thursday