Psychiatric Nurse Manager, Clinical Care

Two Chairs is building a new kind of mental health system based on the idea that the status quo isn't good enough. Industry-best clinician experiences, better client outcomes, groundbreaking innovation, and access to the highest quality care are how we'll raise the bar for the entire industry. We're honored to have been recognized as a 2025 Great Place to Work and 2025 Fortune's Best Workplaces in Healthcare.

One of our company values is "Embrace Differences" and diversity, equity, inclusion, and belonging are the principles guiding how we build our business and teams. We encourage interested candidates from all backgrounds to apply even if they don't think they meet every expectation of the role.

About the role

We are seeking an inspiring and adaptable Psychiatric Nurse Manager to lead and empower a growing remote team of 30-40 part-time and full-time psychiatric providers delivering care to adult clients. Reporting directly to the Senior Director of Clinical Care, you will champion clinical excellence, support professional growth, and help shape the future of our psychiatric services.

Core Areas of Responsibility

Team Leadership & Mentorship

• Directly manage and develop 30-40 remote psychiatric providers. Provide clinical consultation, crisis support, performance coaching, and foster an engaging, high-performing team culture.
• Establish team priorities, workflows, performance expectations, and operational goals.
• Implement and support company roll-outs of clinical policies and procedures while working collaboratively with cross-functional stakeholders across the company.
• Use team-level performance data, engagement scores, attended sessions, documentation timeliness, to guide coaching and catch problems early.

Clinical Practice

• Maintain a small caseload (~10 client hours/week depending on business need) and cover for urgent appointments and refill requests as needed.
• Thoughtfully integrate technology into your practice and provide data-driven care.
• Actively engage in our community and professional growth through case consultation.
• Conduct audits and reviews of provider activity and clinical documentation as needed.
• Identify trends impacting psychiatric providers and recommend operational improvements.

Operational Excellence

• Establish team workflows, track key performance indicators, conduct documentation audits, and collaborate cross-functionally with Quality, Legal, and Compliance teams.
• Use data-driven decision making to optimize provider experience, client outcomes, and operational efficiency.
• Help develop scalable operational processes to support future growth and expansion of psychiatric offerings.

Innovation & Product Collaboration

• Serve as a subject matter expert for practitioner workflows. Partner with Product, Engineering, and Ops teams to refine digital tools and scale care delivery.

We're looking for someone with

• Master of Science in Nursing (MSN) from an accredited institution and board-certified Psychiatric Mental Health Nurse Practitioner (PMHNP-BC) license.
• Active PMHNP license in CA, WA, FL, or TX held for 2+ years
• Active DEA and state prescriptive authority registrations.
• Willingness to obtain cross-licensure in additional states. We’ll cover the entire cost.
• 2+ years of experience managing a team of licensed psychiatric practitioners, including 6+ months of remote management experience. Strong preference for experience managing a large team (20+ direct reports) of part-time providers.
• Strong grounding in psychiatric prescribing regulations, measurement-based care (e.g., PHQ-9), and HIPAA standards.
• Experience investigating or resolving complex clinical, quality, compliance, or provider performance concerns.
• Strong analytical and problem-solving skills with the ability to make data-informed decisions.
• Excellent written, verbal, and presentation skills.
• Experience working in a fast-paced, high-growth technology environment.
• Demonstrated ability to manage competing priorities and drive projects to completion.
• Schedule: Full-Time, Monday-Friday, no weekends

Compensation & Benefits

The offer range is determined by experience, qualifications, and place of residence. New hires can reasonably expect an offer between $101,619 and $175,275.

Zone 1 / San Francisco Bay Area and New York City | $148,984 - $175,275

Zone 2 / California (Non-SF), Portland, Boston, Chicago, D.C., New Jersey, Washington | $126,714 - $149,075

Zone 3 / Miami, Philadelphia, Denver, Austin, Dallas, Houston | $112,299 - $132,116

Zone 4 / All other locations | $101,619 - $119,552

Additional perks and benefits

• Paid time off, including nine paid holidays and an additional Winter Office Closure from Christmas Day (Observed) through New Year's Day
• Comprehensive medical, dental, and vision coverage
• 401(k) Retirement savings options
• One-time $200 Work from Home reimbursement
• Annual $1,000 Productivity & Wellness Stipend to support your personal and professional goals
• Annual subsidized company contribution to your healthcare FSA or HSA
• Paid parental leave
• Full malpractice insurance coverage and licensure fee reimbursement
• Paid parental leave and lots more

Important Notes

• If you need a reasonable accommodation, please let your recruiter know so our People Team can assist you.
• Please stay alert for job scams: All communication will come from official Two Chairs email domains (@twochairs.com or @twochairscareers.com). See tips from the FTC to avoid job scams: https://www.consumeraffairs.com/news/ftc-offers-tips-on-avoiding-job-scams-041321.html
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