Project and Operations Administrator

Job Title: Project and Operations Administrator

Reports to: Senior Director of Organizational Development and Change Management

Anticipated Hiring Range: $80,000 - $85,000

Classification: Full-time, 40 hours, exempt, benefits eligible

Schedule: hybrid 1-3 days/week in office

The Organization

Community Partners offers expert guidance, essential services, and a strong dose of passion to help foster, launch, and grow creative solutions to community challenges. For almost 30 years, hundreds of individuals, groups, foundations, and other institutions have worked with Community Partners to create new nonprofit projects, establish coalitions, and manage major philanthropic initiatives to benefit the region.

Across all program areas, Community Partners works toward our organizational vision: A vibrant society in which individuals and institutions use knowledge, resources, and relationships to build equitable, democratic, and thriving communities.

Our work includes

Intermediary Programs

We help foundations, corporations, government agencies and other institutions achieve greater impact.

Fiscal Sponsorship

We provide the structure, finance and administrative services, expert counsel that help nonprofit leaders succeed.

Knowledge Sharing

We offer workshops, reports, speaking engagements and a range of publications to help strengthen the field.

Community Partners today works with upwards of 180 projects and initiatives and manages roughly $90 million in revenues annually. Our work spans the fields of civic engagement, arts and culture, education, racial and social justice, health, public policy, social services, and youth. To learn more, please visit us at www.CommunityPartners.org .

Job Summary

Reporting to the Senior Director of Organizational Development and Change Management the Project and Operations Administrator supports CFOO operational, technology, and process improvement projects and initiatives. The individual provides first-level user support for our financial system, NetSuite, coordinates and co-facilitates project and business process meetings, conducts data research and analysis, and provides additional support to solve issues to ensure finance and operations strategic objectives are met.

The individual will also partner with the Senior Director of Organizational Development and Change Management to solve complex finance, administrative, business process, and operational issues that require independent determination of methods to meet assigned tasks and deadlines and must exercise a high level of confidentiality, tact, and judgment on all matters.

Essential Functions

Serve as first level NetSuite user support, coordinate user access for NetSuite, escalating to NetSuite administrator and other technical resources as needed. Manage the Operations inbox, coordinating responses to messages. Monitor project schedules and support Operations department initiatives, including coordinating meetings, managing project documentation, and outreaching to staff and other stakeholders to ensure deadlines are met. Leverage applicable software applications to review and prepare communications, presentations, reports, proposals, and business process documentation for internal and external stakeholders from a financial, strategic, and operational perspective. Support the initiation, coordination, and enforcement of administrative systems, policies, and procedures, which may include the facilitation of written, live, and video training for NetSuite (ERP), ZenDesk and other applications, the interpretation of business processes and other policies and procedures developed and implemented by the CFOO. Create, collect, produce, and update digital tools and resources. This includes working with the CFOO team on continuous updates to the fiscally sponsored projects and core staff website to bring awareness to process improvements. Observe, review, and analyze processes to identify inefficiencies and areas where improvements could be made. Co-facilitate project and other meetings including trainings, feedback sessions, user group office hours. Build positive rapport with fiscally sponsored projects, program teams, senior leadership, staff, board members, and other internal and external stakeholders by always maintaining a positive and service-oriented attitude. Facilitate cross-functional feedback from fiscally sponsored projects, employees, and other internal and external stakeholders. Perform other duties as assigned.

ATS provider: Paylocity.

Salary: USD.