Home Care Operations Administrative Assistant (Remote)

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Home Care Operations Administrative Assistant (Remote)

Part-Time | Remote | 20 Hours/Week | Flexible Between 9am-5pm, Monday through Friday

Are you the person who notices the typo everyone else missed? Do you love checking things off your list, organizing information, and making sure every detail is accounted for?

Tandem Care is looking for an organized, detail-oriented Operations Administrative Assistant to support our leadership team behind the scenes. This role is perfect for someone who enjoys systems, documentation, spreadsheets, process improvement, and keeping projects moving forward. You'll help ensure our operations team has accurate data, organized records, up-to-date documentation, and administrative support that keeps everything running smoothly.

This isn't a customer-facing role. It's ideal for someone who enjoys creating order, improving processes, and making sure nothing falls through the cracks.

What you'll do

Track caregiver attendance, call-outs, tardiness, and reliability metrics

Prepare reports and scorecards for leadership meetings

Draft and organize HR documentation, coaching records, and employee paperwork

Coordinate meetings, calendars, and supporting documentation

Update and maintain company SOPs, internal guides, and knowledge base articles

Monitor compliance items and follow up on expiring caregiver documentation

Perform quality assurance reviews and identify missing or inconsistent information

Assist with recurring operational projects, audits, and administrative initiatives

Maintain accurate documentation across multiple systems and databases

We're Looking For Someone Who

Loves organization, checklists, and keeping projects on track

Is exceptionally detail-oriented and catches things others overlook

Enjoys working independently and managing their own workload

Is comfortable handling confidential information with professionalism

Communicates clearly in writing

Takes ownership of projects from start to finish

Enjoys improving processes and creating consistency

What You'll Bring

At least 2 years of experience in administrative support, operations, HR administration, quality assurance, project coordination, or a similar role

Strong experience with Microsoft Excel or Google Sheets

Excellent organizational and time management skills

Experience working remotely and independently

Comfort learning multiple software systems and technology platforms

Experience supporting healthcare or home care operations is a plus

Why Tandem Care?

Our operations team believes that exceptional client care starts with exceptional systems behind the scenes. Every spreadsheet you update, document you organize, and process you improve helps our caregivers provide better care to older adults and their families.

If you're someone who finds satisfaction in organization, accuracy, and helping a team operate at its best, we'd love to hear from you.

Department: Operations.

ATS provider: Greenhouse.