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Remote candidate

JJ Townsend

Operations problem-solver with experience in healthcare and pharmacy operations, workflow improvement, documentation, and technical support

Candia, NH, United States Entry level
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Target rolesInformation Technology It, Operations Specialist
TimezoneNot shared
Work eligibilityAvailable on request
Profile updatedOct 7, 2026
Profile summary

What this candidate is looking for

Operations problem-solver with experience in healthcare and pharmacy operations, workflow improvement, documentation, and technical support

Target roles
Information Technology ItOperations SpecialistHealthcare Operations SpecialistPharmacy Operations SpecialistDocumentation SpecialistProcess Improvement SpecialistTechnical Support SpecialistBilling and Operations Specialist
Skills
desktop_supportOperations coordinationWorkflow analysisProcess improvementRoot cause analysisException resolutionProcess documentationSOP developmentQuality assuranceCross-functional coordinationTraining and knowledge transferSystems navigationTechnical troubleshootingHealthcare and pharmacy operationsPrior authorizationHIPAAProtected health information (PHI)DME order validationBilling and insurance exception resolutionDrug Utilization Review (DUR)Customer issue resolutionZendeskPharmacyOSParachuteBrightreeEHR/EMRCoverMyMedsFiserv DNAJiraMicrosoft ExcelMicrosoft TeamsWindows OSHardware supportSoftware troubleshootingNetwork troubleshootingShift supervisionEmployee training
Remote preferences
LocationCandia, NH, United States
SeniorityEntry level
Salary targetNot shared
Employment typeFlexible