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Remote candidate

Tammy Byrne

Technical Advisor, IT Support Engineer, and Help Desk Technician with experience in troubleshooting, customer service, and technical writing

Buffalo, USA Mid level
Contact candidate
Target rolesTechnical Advisor, IT Support Engineer
TimezoneAmerica/Chicago
Work eligibilityUSA
Profile updatedMay 27, 2026
Profile summary

What this candidate is looking for

Technical Advisor, IT Support Engineer, and Help Desk Technician with experience in troubleshooting, customer service, and technical writing

Target roles
Technical AdvisorIT Support EngineerHelp Desk TechnicianField Support ServicesInformation Technology Specialist
Skills
Troubleshooting hardware issuesActive DirectoryNetwork printersScannersSystem MonitoringInstalling and reassembling computer peripheralsAuthentication & Access ControlLANsWANsVPNsRoutersFirewallsTCP/IPService Now ticketing systemHubSpot ticketing systemInDesignAdobeTechnical writingHelp Desk DispatchCisco Phone SystemKaseyaConnectWiseKasperskyExchange ServerServer 2008 and 2010Crystal ReportsBI ReportingMS Office SuiteSSISMMISCareFacts softwareLawson and OraclePython
Remote preferences
LocationBuffalo, USA
SeniorityMid level
Salary target$50k-$70k
Employment typeFull-time, Contract