Profile summaryWhat this candidate is looking for
Associate IT Support professional with hands-on experience in application support, technical troubleshooting, and Microsoft 365 account setup
Target rolesIT SupportApplication SupportTechnical SupportCustomer SupportContent WorkDigital Platforms
SkillsMicrosoft 365Ticketing SystemsHelpdesk SystemsBitrix24Live Chat SupportSystem DiagnosticsTechnical TroubleshootingApplication SupportData EntryNetwork SupportCustomer Inquiry HandlingUser supportMicrosoft 365 account setup supportTicketing systems (Bitrix24)Data entry (ExcelGoogle SheetsIMS)User account management in cloud platformsIT asset managementWritten English communicationOnline researchTask managementAttention to detailIndependent and remote work disciplineBasic understanding of online communities (Redditforums)Adaptability to new digital toolsMicrosoft Office (WordExcelPowerPoint)
Remote preferencesLocationNugegoda, Sri Lanka
SeniorityOpen seniority
Salary targetNot shared
Employment typepart_time, remote