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Remote candidate

Nitu Singh Chouhan

Experienced ITSM professional with expertise in Incident Management, Service Delivery, and stakeholder coordination

Bengaluru, India Mid level
Contact candidate
Target rolesIncident Manager, ITSM Coordinator
TimezoneAsia/Calcutta
Work eligibilityIndia
Profile updatedJun 17, 2026
Profile summary

What this candidate is looking for

Experienced ITSM professional with expertise in Incident Management, Service Delivery, and stakeholder coordination

Target roles
Incident ManagerITSM CoordinatorService Desk AgentMajor incident manager
Skills
IT Service ManagementMajor Incident ManagementService Delivery ManagementService OperationsSLA & Escalation ManagementClient Relationship ManagementHelp Desk OperationsProject CoordinationBusiness CommunicationServiceNowJIRAFreshdeskSalesforceIncident ManagementProblem ManagementRCASLA ManagementEscalation ManagementMicrosoft ExcelMicrosoft Power BIReporting & DashboardingKPI AnalysisMicrosoft WordMicrosoft PowerPointMicrosoft 365ITIL FrameworkStakeholder ManagementClient Communication
Remote preferences
LocationBengaluru, India
SeniorityMid level
Salary target$18k-$20k
Employment typeFull-time