Profile summaryWhat this candidate is looking for
Customer Support Specialist experienced in handling high-volume, time-sensitive customer inquiries across phone, chat, and email
Target rolesCustomer Support SpecialistCustomer Support AgentCustomer Service RepresentativeCustomer Onboarding SpecialistCustomer Support Representative
SkillsHigh-Volume Customer SupportPhone SupportChat SupportEmail SupportZendeskCRM PlatformsEscalation ManagementTicket OwnershipTroubleshootingInvestigative Problem SolvingWritten CommunicationDocumentationCross-Functional Team CollaborationSlackRemote Communication ToolsDe-escalationConflict ResolutionTime ManagementPrioritizationAdministrative supportCustomer SuccessCRMData entryMicrosoft Office
Remote preferencesLocationPhoenix, AZ, USA
SeniorityMid level
Salary target$42k-$60k
Employment typeremote, full_time, contract