Profile summaryWhat this candidate is looking for
Enterprise Customer Success Manager
Target rolesCustomer Success ManagerImplementation ManagerSenior Customer Success ManagerCustomer Success Executive
SkillsAccount managementTrainingClient onboardingStrategic Account ManagementEnterprise Customer SuccessExecutive Relationship ManagementRenewal ManagementExpansion & UpsellNet Revenue Retention (NRR)Gross Revenue Retention (GRR)Quarterly Business Reviews (QBRs)Customer Health ScoringChurn Mitigation & Save PlaysMulti-Region Account OwnershipVoice of CustomerAI / CX Platform ConsultingCustomer Lifecycle StrategyOnboarding & Implementation0-to-1 CS Function BuildingStakeholder MappingMutual Success PlansROI-Driven RenewalsProduct-Led Growth (PLG)Customer Journey MappingTechnical Account ManagementValue RealizationCustomer AdvocacyChurn ReductionHigh-Growth / Startup CSSalesforceZoho CRMSQLTableauMicrosoft Excel (advanced)VBA & MacrosCognos TM1MicrostrategyOperational DashboardsPredictive AnalyticsData Science / ML Concepts
Remote preferencesLocationMumbai, India
SenioritySenior
Salary target$50k-$110k
Employment typeremote