Ahunna Onyinye Egbuchulam - Remote Candidate

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Target rolesCustomer Support Specialist, Relationship Manager

TimezoneGMT+1

Work eligibilityNigeria

Profile updatedJun 29, 2026

Profile summary

What this candidate is looking for

Senior Relationship Manager (Digital Operations & Customer Success) at FirstBank

Target roles

Customer Support SpecialistRelationship ManagerCustomer Success ManagerDigital Operations Manager

Skills

Customer SupportNon-Voice SupportLive Chat SupportEmail CorrespondenceTicket ManagementQueue OptimizationE-Commerce Order RectificationRoot-Cause AnalysisProblem SolvingTier-1 SupportEscalation ProtocolZendeskFreshdeskSalesforce CRMHubSpotSlackGoogle WorkspaceSLA ComplianceResponse Time OptimizationCustomer Satisfaction (CSAT)Quality Assurance (QA) Tracking

Remote preferences

LocationEnugu, Nigeria

SenioritySenior

Salary targetNot shared

Employment typeremote, full-time