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Remote candidate

Ahunna Onyinye Egbuchulam

Senior Relationship Manager (Digital Operations & Customer Success) at FirstBank

Enugu, Nigeria Senior
Contact candidate
Target rolesCustomer Support Specialist, Relationship Manager
TimezoneGMT+1
Work eligibilityNigeria
Profile updatedJun 29, 2026
Profile summary

What this candidate is looking for

Senior Relationship Manager (Digital Operations & Customer Success) at FirstBank

Target roles
Customer Support SpecialistRelationship ManagerCustomer Success ManagerDigital Operations Manager
Skills
Customer SupportNon-Voice SupportLive Chat SupportEmail CorrespondenceTicket ManagementQueue OptimizationE-Commerce Order RectificationRoot-Cause AnalysisProblem SolvingTier-1 SupportEscalation ProtocolZendeskFreshdeskSalesforce CRMHubSpotSlackGoogle WorkspaceSLA ComplianceResponse Time OptimizationCustomer Satisfaction (CSAT)Quality Assurance (QA) Tracking
Remote preferences
LocationEnugu, Nigeria
SenioritySenior
Salary targetNot shared
Employment typeremote, full-time
Ahunna Onyinye Egbuchulam - Remote Candidate | WFH.team