Profile summaryWhat this candidate is looking for
Customer Experience professional with 10+ years in customer service, billing, and call center environments supporting financial services and retail operations.
Target rolesCustomer Experience SpecialistCustomer Service SpecialistBilling SpecialistAccounts Receivable Specialist
SkillsCustomer ServiceCall Center OperationsRetirement Account SupportBilling & Account ResolutionCustomer InquiriesCRM SystemsSalesforceMicrosoft Dynamics 365Data Entry & DocumentationIssue ResolutionCross-Functional CollaborationMicrosoft OfficeCommunication SkillsProblem SolvingPerformance MetricsPeachtree AccountingPower BISalesPadGP (Great Plains)
Remote preferencesLocationWilmington, USA
SeniorityMid level
Salary target$48k-$60k
Employment typeremote, full-time