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Remote candidate

Kristen Downes

Customer Service Representative and Senior Advisor

Sharon, PA, USA Senior
Contact candidate
Target rolesCustomer Service Representative, Senior Advisor
TimezoneAmerica/New_York
Work eligibilityAvailable on request
Profile updatedJul 5, 2026
Profile summary

What this candidate is looking for

Customer Service Representative and Senior Advisor

Target roles
Customer Service RepresentativeSenior AdvisorGrievance and Appeals CoordinatorSubject Matter ExpertMember Care Specialist
Skills
Customer ServiceEffective CommunicationActive ListeningAnalytical Problem SolvingCustomer ConnectEWOCMember's EdgeDiamondJivaN.I.C.ESapphireCare ConnectRBMSMicrosoft TeamsProblem ResolutionTeam DevelopmentProcess ImprovementInterpersonal Conflict ResolutionProject ManagementTelephone CommunicationRelationship Building
Remote preferences
LocationSharon, PA, USA
SenioritySenior
Salary target$51k-$55k
Employment typeFlexible