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Remote candidate

Javy Rivera

Technical Support Engineer | Systematic Troubleshooting & Workflow Automation

Pasig City, Philippines Mid level
Contact candidate
Target rolesTechnical Support Engineer, Network Operations Analyst
TimezoneAsia/Manila
Work eligibilityPhilippines
Profile updatedJul 22, 2026
Profile summary

What this candidate is looking for

Technical Support Engineer | Systematic Troubleshooting & Workflow Automation

Target roles
Technical Support EngineerNetwork Operations AnalystSupport Automation EngineerOperations AnalystLicensing AnalystProcess Improvement SpecialistPayment Processing SpecialistAutomation SpecialistTechnical Support SpecialistAutomation Engineer
Skills
Technical TroubleshootingRoot Cause AnalysisAPI and Log-Level InvestigationCross-Audience Technical CommunicationWorkflow AutomationTool BuildingAI-Assisted Development (Claude CodeChatGPT Pro)B2B Support (SMB to Enterprise)Browser Extension DevelopmentScript DevelopmentCase & Ticket Management (Zendesk)Operational Dashboard & Reporting DesignSecure Session-Based IntegrationCross-Origin Safe DesignGoogle Apps ScriptJavaScriptSlack IntegrationHigh-volume payments operationsTransaction monitoringReporting automationDashboard designOperational escalationStructured process improvementExcelPowerPointAccessVisioTableau-like analyticsPayment processingSLA managementCross-border paymentsWorkflow optimizationProcess efficiencyAPI integrationGoogle SheetsJavaScript scriptingMicrosoft ExcelComplex Technical TroubleshootingRoot Cause Isolation & Reproduction
Remote preferences
LocationPasig City, Philippines
SeniorityMid level
Salary targetNot shared
Employment typeRemote, full-time