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Remote candidate

Georana Gainey

Remote-ready customer service professional with experience handling high-volume calls, resolving customer issues, and supporting users across phone, email, and digital platforms.

Schenectady, USA Mid level
Contact candidate
Target rolesCustomer Service Representative, Trust & Safety Representative
TimezoneAmerica/New_York
Work eligibilityUSA
Profile updatedJul 27, 2026
Profile summary

What this candidate is looking for

Remote-ready customer service professional with experience handling high-volume calls, resolving customer issues, and supporting users across phone, email, and digital platforms.

Target roles
Customer Service RepresentativeTrust & Safety RepresentativeContent Review AnalystProvider Enrollment Specialistquality assurance specialistBilling SpecialistCustomer Support SpecialistSecurity Officer
Skills
Remote Customer Support (PhoneChatEmail)High-Volume Call Handling (100+ daily)Conflict Resolution & De-escalationCRM Systems & Data EntryTime Management & Self-MotivationProblem Solving & Critical ThinkingDocumentation & Compliance AccuracyTeam Collaboration (Remote & Cross-Functional)Customer CommunicationComplianceTrust & SafetyHigh-Volume Call HandlingCRM SystemsData EntryTime ManagementSelf-MotivationProblem SolvingCritical ThinkingDocumentationCompliance AccuracyTeam CollaborationContent Moderation
Remote preferences
LocationSchenectady, USA
SeniorityMid level
Salary target$45k-$100k
Employment typeFull-time, contract