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Remote candidate

Layla Grogan

IT Professional I at Texas A&M Technology Services with expertise in IT support, workforce management, and process improvement

College Station, United States Mid level
Contact candidate
Target rolesIT Support Specialist, Workforce Manager
TimezoneAmerica/Chicago
Work eligibilityUnited States
Profile updatedAug 17, 2026
Profile summary

What this candidate is looking for

IT Professional I at Texas A&M Technology Services with expertise in IT support, workforce management, and process improvement

Target roles
IT Support SpecialistWorkforce ManagerProcess Improvement Specialist
Skills
Workforce ManagementIT Service ManagementProcess ImprovementWindows OSmacOSiOSMicrosoft Office SuiteGoogle AppsWorkdayServiceNowTeam DynamixZoomScheduling Optimization (Erlang C Formula)Advanced IT TroubleshootingCustomer ServiceTraining and DevelopmentQuality AssuranceLeadershipCollaborationCommunicationOrganizationTime Management
Remote preferences
LocationCollege Station, United States
SeniorityMid level
Salary target$45k-$60k
Employment typeFull-time
Layla Grogan - Remote Candidate | WFH.team