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Remote candidate

Rio Aji Prasetyo

IT Support | IT Helpdesk | IT Operations

Bogor, Jawa Barat, Indonesia Senior
Contact candidate
Target rolesIT Support, IT Helpdesk
TimezoneAsia/Jakarta
Work eligibilityIndonesia
Profile updatedAug 21, 2026
Profile summary

What this candidate is looking for

IT Support | IT Helpdesk | IT Operations

Target roles
IT SupportIT HelpdeskIT OperationsService Desk CoordinatorTechnical Support Specialist
Skills
IT Helpdesk & End-User SupportHardware & Software TroubleshootingWindows/Desktop SupportBasic Network & Connectivity TroubleshootingMicrosoft Office/Email SupportActive Directory & User Account AdministrationMicrosoft Exchange AdministrationIT Asset & Device SupportIncident & Service Request ManagementITIL / SLA ManagementPreventive Maintenance & Operational SupportTechnical Documentation & ReportingVendor & Stakeholder CoordinationRoot Cause Analysis & Problem SolvingBMC Remedy ITSMCustomer ServiceTicket Workflow OptimizationService Catalog Management
Remote preferences
LocationBogor, Jawa Barat, Indonesia
SenioritySenior
Salary targetNot shared
Employment typefull-time