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Remote candidate

Hafsa Fahmy

Customer service and support professional

Cairo, Egypt Mid level
Contact candidate
Target rolesCustomer Support Specialist, Support Agent
TimezoneAfrica/Cairo
Work eligibilityEgypt, Global
Profile updatedAug 25, 2026
Profile summary

What this candidate is looking for

Customer service and support professional

Target roles
Customer Support SpecialistSupport AgentCustomer Support Representative
Skills
customer inquiries handlingcommunicationteam managementtask assignmentperformance evaluationrecruitment supportIT skills (ExcelWordPowerPoint)PhotoshopCanvaworkspaceteamworkactive listeningfast learneremotional intelligenceproblem solvingticket logging and documentationSOP adherenceoutbound callschat supportcase escalation and transferExcelPowerPointticketingcase escalationdocumentationperformance monitoringCustomer serviceTroubleshootingEscalation handlingAdherence to SOPs
Remote preferences
LocationCairo, Egypt
SeniorityMid level
Salary targetNot shared
Employment typeremote, full-time, full_time