Đoàn Ngọc Mai Thy - Remote Candidate

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Target rolesCustomer Service Specialist, Customer Service Agent

TimezoneAsia/Saigon

Work eligibilityUnited States

Profile updatedSep 3, 2026

Profile summary

What this candidate is looking for

Customer Service Specialist

Target roles

Customer Service SpecialistCustomer Service AgentCustomer Support Specialist

Skills

Customer Satisfaction (CSAT Optimization)Packaged Consumer Goods SalesProblem-solving and patienceCustomer service mindsetCross-cultural CommunicationTime Management under PressureTicket management systemsCall handlingCross-functional collaborationZendeskEmail supportChat supportPhone supportOrder managementShipment trackingReporting and warranty claimsEnglish communication (IELTS 6.5)Problem-solvingPatienceEmail and chat supportCoordinationReportingWarranty claims

Remote preferences

LocationHo Chi Minh City, Vietnam

SeniorityMid level

Salary targetNot shared

Employment typeFull-time, Remote