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Remote candidate

Samuel Antony Sugiawan

Digital Customer Service Supervisor at a major bank in Indonesia

Bekasi, Indonesia Senior
Contact candidate
Target rolesDigital Customer Service Supervisor, Customer Service Officer
TimezoneAsia/Jakarta
Work eligibilityIndonesia
Profile updatedSep 13, 2026
Profile summary

What this candidate is looking for

Digital Customer Service Supervisor at a major bank in Indonesia

Target roles
Digital Customer Service SupervisorCustomer Service Officer
Skills
Process Automation (Excel Macros / VBA)Communication & Stakeholder ManagementCRM & Customer Data ManagementClient Retention & Dispute ResolutionSLA & KPI ManagementData AnalysisPerformance Monitoring and ReportingClient OnboardingKYC & ComplianceMicrosoft Excel (Advanced)Excel Macros & VBACRM SystemsMicrosoft OfficeData Analysis & ReportingMultilingual (EnglishJapaneseIndonesian)
Remote preferences
LocationBekasi, Indonesia
SenioritySenior
Salary targetNot shared
Employment typefull-time